Exam (elaborations)
SimChart 73 Practice Questions and Answers
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Exam of 1 pages for the course SimChart at SimChart (SimChart 73)
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SimChart 73True or False? The medical assistant must also code the venipuncture procedure used
to obtain Ms. Richardson's blood samples. - answer True
To locate the E&M visit code for a patient who is being seen for a follow-up after a
normal vaginal delivery with post-partum hemorrhage, the medical assistant should use
the index to locate which main term? - answer follow-up visit
The medical assistant must also use a CPT code for Ms. Richardson's CBC lab test.
Which of the following codes is correct for a complete blood count lab test? -
answer85025
What code would the medical assistant use for Ms. Richardson's problem-focused office
visit? - answer99212
True or False? The medical assistant adds Ms. Richardson's $25.00 co-payment to the
total amount owed, increasing Ms. Richardson's total bill. - answer False
True or false? Payments are accepted via mail but not over the phone. - answerFalse
A clinic might not send a refund to a patient immediately because: - answerthe credit
maybe retained and applied toward those future visits if the patient has frequent
appointments, it might be medical office policy to hold a credit balance for 30-60 days to
ensure that all charges the patient is responsible for have cleared, or the insurance
carrier might receive the refund.
True or false? When accepting a credit card for payment, the medical assistant should
verify the name and the expiration date on the credit card. - answerTrue
True or False? While discussing insurance coverage with Ms. Richardson's insurance
carrier, the customer service representative gets frustrated and starts to be rude. It is
okay for the medical assistant to be rude as well since the customer service
representative started it. - answerFalse
Ms. Richardson states her insurance carrier is refusing to pay the charges for Dr.
Martin's office visit and lab today. She asks for the medical assistants help in solving
this matter. The medical assistant should: - answerOffer to call the insurance carrier and
explain the charges. Maybe the medical assistant forgot something on the insurance
form.
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