ITSM CIS Practice Questions & 100% Correct Answers
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Course
ITSM CIS
Institution
ITSM CIS
What types of CI's will be included in a report run against the cmdb_ci_computer
table?
A. Just CIs defined directly in cmdb_ci_computer
B. CIs defined directly in cmdb_ci_computer and all parent classes
C. CIs defined directly in cmdb_ci_computer and all child classes
:~~ C. CI's defined di...
Which type of catalog item should be used to create an incident record from the
portal?
A. Incident Template
B. Request Item
C. Order Guide
D. Record Producer
✓ :~~ D. Record Producer
(Pg. 138)
Which incident management roles are activated by installing the ITSM Roles plugin
(com.snc.itsm.roles)? (Choose two.)
A. sn_incident_read
B. itsm_incident_read
C. incident_manager
Master01 | September, 2024/2025 | Latest update
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