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Exam (elaborations)

CMAA Practice Exam – a Questions & 100% Correct Answers

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  • Course
  • CMAA
  • Institution
  • CMAA

a new patient arrives at the reception desk while the medical administration assistant is assisting another patient on the phone with a scheduling question. which of the following actions should the assistant take when greeting the patient? place the scheduling patient on hold while checking i...

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  • September 9, 2024
  • 50
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CMAA
  • CMAA
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MASTER01
1 | P a g e | © copyright 2024/2025 | Grade A+




CMAA Practice Exam – a Questions &
100% Correct Answers
a new patient arrives at the reception desk while the medical administration

assistant is assisting another patient on the phone with a scheduling question.

which of the following actions should the assistant take when greeting the patient?




place the scheduling patient on hold while checking in the new patient.

make eye contact and nod his head to acknowledge the patients arrival

indicate nonverbally to the patient to take a seat in the waiting area

give the new patient a registration form and point to the sections that need

completing

✓ :~~ make eye contact and nod his head acknowledge the patients arrival




A patient is allergic to eggs and therefore cannot receive influenza immunizations.

The assistant should recognize this as what?




adverse reaction

precaution

contraindication

interaction




Master01 | September, 2024/2025 | Latest update

, 2 | P a g e | © copyright 2024/2025 | Grade A+


✓ :~~ contraindication




which of the following actions is a medical administration assistant priority when

pulling daily charts?




place the charts in the appropriate examination rooms

review the appointment schedule

review the charts for accuracy

arrange the charts sequentially

✓ :~~ review the appointment schedule




a patient should sign which of the following forms in order to authorize payment

directly to the provider from a third party payer?




assignment of benefits

notice of privacy practices (NPP)

accept assignment

advance beneficiary notices


✓ :~~ assignment of benefits




which of the following is an eligibility requirement for Medicaid?



Master01 | September, 2024/2025 | Latest update

, 3 | P a g e | © copyright 2024/2025 | Grade A+




over 65 years of age

low income

self-employed

veteran

✓ :~~ low income




a patient calls to request that her immunization record be emailed to her. which

of the following actions should the medical administrative assistant take first?




document the information transfer in the patients record

fax, rather than email the record

bill for processing fee

check the patients file for written authorization

✓ :~~ check the patients file for written authorization




Using the Bcc option when sending an email message does which of the following?




requires the recipient to send a confirmation of receipt

records a copy of the message on the senders hard drive

indicates the message has a high priority


Master01 | September, 2024/2025 | Latest update

, 4 | P a g e | © copyright 2024/2025 | Grade A+


protects the privacy of each recipients email address

✓ :~~ protects the privacy of each recipients email address




a patient submits $15 each time he receives treatment. the medical administrative

assistant should recognize this amount is applied to which of the following parts of

the patients insurance payments?




coinsurance

copayment

deductible

premium

✓ :~~ copayment




a medical administrative assistant receives a call from a father requesting to speak

to a clinical staff about the correct dosage of medication for his infant. which of

the following information is necessary for the assistant to obtain when taking a

phone message from this caller?




date of birth of the caller

name of the callers primary care provider

insurance id number




Master01 | September, 2024/2025 | Latest update

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