Exam- Professional Practices and Safety in Healthcare
MDLB 1221 (Qs & As)
Accreditation Correct Answer-is the longest established and most widely known process
for the external evaluation of healthcare services.
Appearance Correct Answer-An image that portrays an individual, hopefully one that
displays a trustworthy and respectable person in a health care setting. An MLAs appearance
should display cleanliness and confidence, often follows dress code.
Accountability Correct Answer-To be answerable for services that an individual is trained,
qualified, and hired to perform. An attitudinal and moral issue.
BCSLS Correct Answer-British Columbia Society of Laboratory Science; the provincial
professional association in BC for Medical Laboratory Techs and MLAs who work in public and
private medical labs throughout BC. They are responsible for provincial certification in BC.
Canadian Charter of Rights and Freedoms Correct Answer-A constitutional document that
guarantees certain rights and freedoms to all Canadian citizens; always must be considered
before any federal, provincial, or local legislation is implemented.
, Exam- Professional Practices and Safety in Healthcare
MDLB 1221 (Qs & As)
Certification Correct Answer-The process in which an individual's training/education is
formally evaluated and recognized as meeting certain predetermined standards. Usually
undertaken by a professional organization. This ensures that certified individuals meet
specified standards to ensure the safe, ethical practice of a professional service.
CEU Correct Answer-Continuing Education Units
Communication Skills Correct Answer-The means in which information is exchanged or
transmitted; one of the most important processes that takes place in the healthcare system.
Competence Correct Answer-A standardized requirement for an individual to perform a
job properly, in a way that guarantee the standard of care that a facility provides. Can be
evaluated in regular intervals to ensure it is maintained.
Confidentiality Correct Answer-The discretion not to reveal any information about the
patient without his/her permission.
, Exam- Professional Practices and Safety in Healthcare
MDLB 1221 (Qs & As)
Consent Correct Answer-The process by which a patient allows a medical procedure to
occur, necessary to have the patient understand the procedure fully.
Continuing Education Correct Answer-The maintenance and improvement of the MLA's
level of competence and field of knowledge. Through seminars/courses, reading appropriate
literature, sharing knowledge with colleagues.
CSMLS Correct Answer-Canadian Society for Medical Laboratory Science; the national
certifying body for medical laboratory technologists and assistants.
Dress code Correct Answer-For MLAs, this varies between facility but generally a neat,
clean uniform and/or lab coat.
Empathy Correct Answer-The ability to understand the feelings of another person without
experiencing their pain or distress. Similar to compassion, but less intense.
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