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MGT Chapter 1 Exam Questions and Answers 2024( A+ GRADED 100% VERIFIED).
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MGT Chapter 1 Exam Questions and Answers 2024( A+ GRADED 100% VERIFIED).
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MGT Chapter 1What is Management - ANS Management is coordinating work activities so that they are
completed efficiently and effectively with and through other people
what is efficiency - ANS getting the most output from the least amount of inputs or, as
management expert Peter Drucker explained, "Doing things right.
What is effective? - ANS doing the right things"—that is, those work activities that will help the
organization reach its goals
What's the difference between efficiency and effectiveness? - ANS efficiency is about ways to
get things done, effectiveness deals with the ends, or attaining organizational goals
Define Manager - ANS someone who works with and through other people by coordinating their
work activities in order to accomplish organizational goals.
Define what an organization is - ANS a deliberate arrangement of people brought together to
accomplish some specific purpose.
What are the three characteristics of organizations and define what they do - ANS The three
characteristics are goals, people, and structure.
Goals have a distinct purpose
People in an organization have to work to achieve those goals
organization is structured in some way that defines and limits the behaviour of its members.
Define Non Managerial employees - ANS people who work directly on a job or task and have
no responsibility for overseeing the work of others.
Define top managers - ANS those at or near the top of an organization. They're usually
responsible for making decisions about the direction of the organization and defining policies
and values that affect all organizational members. Top managers typically have titles such as
vice-president, president, chancellor, managing director, chief operating officer, chief executive
officer, or chairperson of the board
Define Middle Managers - ANS
Define Lower-level managers - ANS Managers who are at the lowest level of the organization.
, Define first-line managers - ANS individuals responsible for directing the day-to-day activities of
non-managerial employees. First-line managers are often called supervisors, shift managers,
office managers, department managers, or unit coordinators
Define Team leaders - ANS individuals who are responsible for managing and facilitating the
activities of a work team
Define Private Sector - ANS Part of the company run by organizations that are free from direct
government control
Define Publicly held - ANS their shares are available on the stock exchange for public trading.
Define privately held organizations - ANS An organization whose shares are not available on
the stock exchange
Define the nonprofit sector - ANS The part of the company run by organizations providing
charity or services rather than on making a profit
Define Public Sector - ANS part of the economy operated by the government
Define civil servants - ANS People who work in a local, provincial, or a federal government
department
What is a crown corporation? - ANS is a company owned by Canada's government to provide
goods and services to Canadians. Employees in Crown corporations are not civil servants, and
managers in Crown corporations are more independent than the senior bureaucrats who
manage government departments.
What are the four management functions? - ANS 1. Planning: goals, establish an overall
strategy for achieving those goals, and develop plans to integrate and coordinate activities
2. Organizing: what tasks are to be done, who is to do them, how the tasks are to be grouped,
who reports to whom (i.e., they define authority relationships), and where decisions are to be
made.
3. Leading: When managers motivate subordinates, direct the work of individuals or teams,
select the most effective communication channel, or resolve behaviour issues, they are leading.
4. Controlling: After the goals are set (planning), the plans formulated (planning), the structural
arrangements determined (organizing), and the people hired, trained, and motivated (leading),
there has to be some evaluation of whether things are going as planned (controlling). To ensure
that work is proceeding as it should, managers need to monitor and evaluate employees'
performance.
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