NAB: HUMAN RESOURCES PRACTICE
EXAM QUESTIONS AND ANSWERS
The rate of compliance with dental requirements in U.S. facilities in 1999 was ______. -
Answer-c. 99%
The authority of government agencies to review facility recruitment sources, advertising
and statistics on the number of applicants and persons hired by category stems from
______. - Answer-c. the Civil Rights Act
The director of nursing asks the nurse applicant to submit to a drug test before he/she
will be hired. This is ______. - Answer-legal
Grievance procedures offer a needed ______. - Answer-b. safety valve
Observing medication passes and recording and reporting drug error rates falls to the
______. - Answer-b. consulting pharmacist
The staff development coordinator asks several of the department heads if the
application form she has developed is helping them match candidates with job
descriptions. She is wondering if the instrument has ______. - Answer-a. content
validity
The director of nurses asks the applicant nurse if she/he is willing to work Easter. This is
______. - Answer-a. illegal
The facility administration's attitude toward error, argues Kriegel, is critical to success. In
his view mistakes ______. - Answer-d. are inevitable and an opportunity to learn
One practical solution to attaining a satisfactory level of oral care for nursing facility
patients is to ______. - Answer-c. train oral care aides (a regularly employed nurse's
aide)
After hiring an applicant the staff development coordinator demands that the new-hire
bring in a photograph or allow one to be made at the facility. This is ______. - Answer-
legal
In 1999 U.S. nursing facilities achieved _____ compliance with physician services. -
Answer-d. 98%+
Federal congressionally written requirements for the role(s) the medical director
may/must play are ______. - Answer-a. brief and vague
, Employees who are enjoying a high level of job satisfaction are more likely to be able to
______. - Answer-d. provide a high level of patient care
If the physician determines that the applicant accepted for the job has a drug problem
the facility ______. - Answer-c. may inform the applicant of his/her unsuitability
Persons who have only moderate achievement needs, are less competitive and more
satisfied with moderation whether in sports, titles, or on-the-job productivity are
characterized as ______. - Answer-b. Type B
Generally, if the community or significant others disapprove of the employee working at
a facility, the employee ______. - Answer-c. not have positive feelings about working at
the facility
In Kriegel's view, the 100% effort required when "we're working short today" leads to
______. He prefers a ______. - Answer-a. job dissatisfaction passionate 90%
There are those, such as Deming, who argue that being the member of a productive
team affords the facility managers sufficient evaluation and control over employee's
performance. One potential problem with this is that - Answer-c. organizations'
memories are short
The idea of treating each employee as a member of the team is ______. - Answer-c. an
effort to combat powerlessness, to give employees "ownership"
Assuring all medications are available as ordered, that all reorders and stop orders are
implemented, reviewing each patient's medications monthly falls to the ______. -
Answer-d. consulting pharmacist
Giving an across-the-board wage increase based on the Consumer Price Index is giving
a/an ______. - Answer-c. cost of living increase
Pharmacy services in U.S. nursing facilities in 1999 were about 98% in compliance with
the exception of _____. - Answer-a. procedures and storage
Some motives/needs may recede when satisfied, e.g., hunger or thirst; other motives
such as the need for power ______. - Answer-d. may become more intensified when
partially achieved
Deficiencies for housekeeping appear to be ______. - Answer-a. varying over time
Persons characterized as systematic, thorough, balanced and who ask detailed
questions about each situation are characterized as ______. - Answer-b. left brained
_______is often said to be more logical, analytical, and objective.
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