How do you enable BIOS Auto-Recovery? - Answer -Click maintenance under BIOS settings > select BIOS
Recovery > Check BIOS Auto
Recovery > Click Apply > Exit
Which of the following statements are true about the New PSU BIST? - Answer -Ensure to disconnect the
AC power cord from the PSU before starting the PSU BIST
& To start the PSU BIST: plug in the AC power cord & note the LED light status
& To restart the PSU BIST: Disconnect the AC power cord for 15 seconds (PSU BIST
reset time), and then plug-in the AC power cord
What is thermal grease? - Answer -Thermal grease is a substance used to manage better heat
conduction between two
surfaces such as process and heatsink.
double fault - Answer -a condition in which one or more drives in a RAID array contain data errors, and
another drive in the array is no longer an active member of the array due to drive failure, foreign
configuration, drive removal, or any other reason.
These are a part of the Dell product range - Answer -Desktops and all - in -ones
, 2-in-1 PCs
Chromebooks
Laptops
tablets
What is the basic naming guidelines by all commercial products? - Answer -sub brand + model name +
form factor
Which is the notebook computer category designed that is suitable for small organizations
with little or no IT staff? - Answer -Vostro
When should you use RTC reset? - Answer -To recover from NO POST/ No boot
How do you perform a Latitude Self-Heal Recovery? - Answer -Unplug the AC adapter & remove primary
battery -> Disconnect coin-cell (CMOS) battery -> Release the flea power -> Plug-in the AC adapter
The BIOS Recovery 2 does not recovery from _________. - Answer -Encrypted Hard Drive & Hard Disk
Drive with password set
How to initiate RTC reset? - Answer -Connect system to an AC power > Keep the system in a power off
state > Press and
hold power button for 25 seconds > release the power button initiate RTC reset
What is the next action after replacing motherboard on a Windows 10 system? - Answer -No action
required. The replacement motherboard will have the pre-injected DPK.
Select the correct service scenario for a Dell system with factory-installed Windows 10 having a faulty
system board. - Answer -Only motherboard is shipped. DPK card for activation is not required anymore
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode? - Answer -The
systemboard jumper is as SERVICE_MODE state
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