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Gms 200 final exam questions and answers
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Gms 200 final exam questions and answers
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Gms 200 final exam questions andanswers
A manager who is reactive and works hard to address problems after they occur is
known as a ________.
(a)problem seeker
(b)problem avoider
(c)problem solver
(d)problem management - Answer -A manager who is reactive and works hard to
address problems after they occur is known as a ________.
(a)problem seeker
(b)problem avoider
(c)problem solver
(d)problem management
Accountability: - Answer -The requirement that a manager answer to a higher-level boss
for performance results achieved by a work team.
Administrator: - Answer -work in public non-profit organizations type of management
Agenda setting: - Answer -Develops action to fulfill a goal or a plan
Board of directors: - Answer -akes sure that the organization is run well, one of the 4
levels of management.
Conceptual skills: - Answer -the ability to think analytically achieve integrative problem
solving
Controlling - Answer -the process of evaluating for measuring work performance,
compare results and taking corrective action
Corporate governance: - Answer -board of directors hold top managemnets responsible
for organizational performance
Discrimination: - Answer -un fairly treating memebers of some groups
Effective manager - Answer -they help others achieve high performance and
satisfaction
,Ethics - Answer -Code of moral principles that set standards of conduct of what is
"good" and "right,'' as well as "bad" and "wrong"
Freeagent economy : - Answer -people change jobs more often and work on flexible
schedules
Functional managers : - Answer -responsible for every single area of activity. Types of
management
General managers: - Answer -responsible for more complex units that include many
functional areas. part of Types of management
Glass ceiling effect - Answer -an invisible barrier an organization
Globalization - Answer -the worldwide interdependence of resources flows, product
markets, and business competition that characterize our economy.
Human skill - Answer -the ability to work well in cooperation with other persons.
Job migration - Answer -occurs when firms shift from one country to another
leading - Answer -the process of arousing people to enthusiasm and inspiring them to
work .
Learning - Answer -the change of behaviour based on past experiences
Lifelong learning - Answer -the process of continuous learning.
Line managers - Answer -are responsible for work activities that directly affect the
organization outputs. It is part of the five types of management.
Management process - Answer -planning, organizing, leading, controlling
Manager - Answer -directly supports, supervises and helps activate the work efforts of
others.
middle managers - Answer -encharged to oversee large departments or divisions.
Networking: - Answer -process of building and maintaining positive relationships with
people who can help advance agendas.
Open system - Answer -organizations with open systems interact with their
environments.
Organization - Answer -A group of people who work together to achieve some specific
purpose
,Organizing - Answer -arranging tasks, people, and other resources to accomplish the
work
Performance effectiveness - Answer -an output measure of task or goal
accomplishment, part of organizational performance
Performance efficiency - Answer -an input measure of resource cost associated with
goal accomplishment
Planning - Answer -he process of setting objectives and determining what actions
should be taken to accomplish them.
Prejudice - Answer -A negative attitude toward an entire category of people, often an
ethnic or racial minority.
Productivity - Answer -an overall measure of quantity and quality
Quality of Work Life (QWL) - Answer -the overall quality of human experiences in the
workplace
Reshoring - Answer -moves jobs back from foreign to domestic locations
Self Management: - Answer -the ability to understand oneself, exercise initiative, accept
responsibility, and learn from experience
Shamrock Organization - Answer -Charles Handy's model that organizations are
increasingly made up of core staff who are supported by peripheral workers, consultants
and outsourced staff and contractors
knowledge workers - Answer -employees whose main contribution to the organization is
specialized knowledge, such as knowledge of customers, a process, or a profession
intellectual capital - Answer -the collective brainpower or shared knowledge of a
workforce
social capital - Answer -cooperative relationships that facilitate the resolution of
collective problems
social networking - Answer -A means by which people use the Internet to communicate
and share information among their immediate friends, and meet and connect with others
through common interests, experiences, and friends.
team leaders - Answer -a manager who is responsible for facilitating team activities
toward achieving key results. they use technical expertise to advise and support the
efforts of line workers
, Tech IQ - Answer -the ability to use technology and to stay updated as technology
continues to evolve
technical skills - Answer -the ability to apply specialized knowledge or expertise
Top Managers - Answer -guide the performance of the organization as a whole or of
one of its major parts
upside-down pyramid - Answer -operating workers are at the top serving customers
while managers are at the bottom supporting them
work force diversity - Answer -Reflects differences with respect to gender, age, race,
ethnicity, religion, sexual orientation, and able-bodiedness
analytics - Answer -A term describing the extensive use of data, statistical and
quantitative analysis, explanatory and predictive models, and fact-based management
to drive decisions and actions.
Bureucracy - Answer -an ideal, intentionally rational, and very efficient from
organization, it is based on principles of logic, order, and legitimate authority
contingency thinking - Answer -tries to match management practices with situational
demands
Continuous improvement: - Answer -involves always searching for new ways to improve
work quality and performance
evidence-based management - Answer -involves making decisions based on hard facts
about what really works
Hawtorne effect - Answer -people who are singled out of special attention perform as
expected
ISO certification - Answer -global quality management standars.
Motion Study - Answer -breaking each task or job into its separate motions and then
eliminating those that are unnecessary or repetitive
open system - Answer -organizations that are in continual interaction with the
environment in the continual process of transforming resource in punts into outputs
organizational behaviour - Answer -the study of what people think, feel, and do in and
around organizations
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