What is motivation? - ✔✔it is a concept that describes forces acting from within
us that cause us to turn ideas into directed acton
What are the three basic needs under mcclelland's needs theory? -
✔✔achievement; affiliation; power
What are the elements irt achievement? - ✔✔welcomes challenges; wants ensured
success; has conservative goals; plans ahead; takes personal responsibility; needs
hard data reinforcement
What are the elements irt affiliation? - ✔✔establishes/maintains
relationships; approval needs may affect decision making/implementation;
strives to maintain harmony
What are the elements irt power? - ✔✔enjoys conflict; strong speaking skills;
autocratic decision making; situations are win/lose; can make people a means to
an end/damage relationships
What are three principles to keep in mind in determining an individual's motivation? -
✔✔don't make assumptions from the behavior; study the person/system in light
of motivation theory; the best way to determine a person's motivation is to ask
, Most groups exist primarily to carry out a task and are so focused on carrying out the
task that they are frequently unaware of the other levels of need operating at the
same time. What two levels are these? - ✔✔group maintenance level; individual
needs level
At the maintenance level, how are relationships in a group maintained? -
✔✔maintained at a level where members feel safe and contribute freely and
creatively to the task; group must have a growing awareness of themselves as a
group and develop a need for maintaining the relationships within the team
When individual needs are not met, members will behave in such a way to attempt to get
their needs met. What behaviors are likely? - ✔✔non-participation; withdrawal,
blocking, and other types of behaviors which keep the group from accomplishing its task
Define group? - ✔✔persons interacting with one another in such a manner that
each person influences and is influenced by each other
What is a small group? - ✔✔a group small enough that each member is aware of
and able to recall each other's group member
Groups fall into what two types? - ✔✔formal and informal
What is a formal group? - ✔✔someone has identified a task that needs to be done,
which requires some kind of organizational system, made up of various roles, for which
individuals are recruited
Irt a formal group what is the one thing that matters? - ✔✔the task is what
matters; everything else may change
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