,Chapter 01: The History and Interviewing Process
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Ball: Seidel’s Guide to Physical Examination, 10th Edition
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MULTIPLE K CHOICE ,Y
1. Which K question K would K be K considered K a K “leading K question?”
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a. “Please K describe K any K associated K symptoms K with K your K headaches?”
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b. “You K don't K get K headaches K often, K do K you?”
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c. “What K activities K affect K the K severity K of K your K headaches?”
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d. “What K times K of K the K day K are K your K headaches K the K most K severe?”
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e. “What K worries K you K most K about K your K headache?”
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ANS: K B ,Y
This K question K would K limit K the K information K in K the K patient's K answer. K The K other
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K choices K allow K the K patient K more K discretion K about K the K extent K of K an K answer.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
2. Which K action K would K best K promote K accurate K translations K as K well K as
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confidentiality K when K the K caregiver K does K not K speak K the K patient's K language?
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a. Ask K a K person K unfamiliar K with K the K patient K to K translate.
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b. Have K a K friend K of K the K patient K translate.
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c. Ask K simple K leading K questions K that K the K patient K may K understand.
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d. Use K a K neighbor K as K translator.
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e. Involve K the K family K with K the K translation.
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ANS: K , Y A
When K you K do K not K speak K the K patient's K language, K family K members K or K friends K may
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K pose K a K communication K barrier K and K may K have K issues K of K confidentiality; K a K stranger
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K as K an K interpreter K is K less K biased.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
3. Periods K of K silence K during K the K interview K can K serve K important K purposes, K such K as:
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a. allowing K the K clinician K to K catch K up K on K documentation.
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b. giving K you K a K clue K that K you K should K speed K up K the K interview.
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c. providing K time K for K reflection. ,Y ,Y ,Y
d. increasing K the K length K of K the K visit. ,Y ,Y ,Y ,Y ,Y
e. promoting K a K calm K environment. ,Y ,Y ,Y
ANS: K C ,Y
Silence K is K a K useful K tool K during K interviews K for K the K purposes K of K reflection,
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K summoning K of K courage, K and K displaying K compassion. K It K is K usually K a K clue K for
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K you K to K go K slower K and K not K to K push K too K hard.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
4. Which K technique K is K most K likely K to K result K in K the K patient's K understanding K of
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questions?
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a. Use K phrases K that K are K commonly K used K by K other K patients K in K the K area.
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b. Use K the K patient's K own K terms K if K possible.
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, c. Use K language K that K keeps K the K patient K from K being K expansive K in K his K or K her
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K,Y answer.
d. Use K proper K medical K and K technical K terminology.
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e. Use K the K simplest K language K possible.
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ANS: K B ,Y
To K ensure K that K your K questions K have K been K correctly K understood, K be K clear, K and
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K explicit K while K using K the K patient's K idiom K and K level K of K understanding.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
5. A K patient K becomes K restless K during K the K history K and K says, K “I K don't K have K time
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for K all K of K this K conversation. K I've K got K to K get K back K to K work.” K Your K most
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appropriate K response K would K be K to:
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a. stop K using K open-ended K questions K and K become K more K direct.
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b. ask K another K open-ended K question K and K insist K on K an K answer.
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c. ask K questions K about K his K anger K and K move K closer K to K him.
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d. acknowledge K his K anger K and K proceed K with K the K history K and K examination.
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e. ignore K his K displeasure K and K become K more K assertive K about K getting K answers.
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ANS: K D ,Y
This K is K the K only K answer K that K resists K the K tendency K for K patient K manipulation, K pursues
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K the K information, K and K confronts K the K patient's K anger.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
6. When K questioning K a K patient K regarding K alcohol K intake, K she K tells K you K that K she K is
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“only K a K social K drinker.” K Which K initial K response K is K appropriate?
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a. “I'm K glad K that K you K are K a K responsible K drinker.”
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b. “Many K people K who K are K reN allyRalcI ohoGlic K sBay.tCheyMare K social K drinkers.”
c. “What K amount K and K whatUK KkindS K NK KofTK alcohol
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K do K you K drink K in K a K week?”
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d. “If K you K only K drink K socially, K you K won't K need K to K worry K about
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K always K having K a K designated K driver.”
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e. “Do K the K other K people K in K your K household K consume K alcohol?”
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ANS: K C ,Y
This K answer K clarifies K the K patient's K own K term K without K asking K a K leading K question K or
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K being K judgmental.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
7. A K 50-year-old K man K comes K to K the K primary K care K clinic. K He K tells K you K he K is K worried
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because K he K has K had K severe K chest K pains K for K the K past K 2 K weeks. K Which K initial
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K history K interview K question K is K most K appropriate?
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a. “Can K you K describe K the K pain?” ,Y ,Y ,Y ,Y
b. “The K pain K doesn't K radiate K to K your K arm, K does K it?”
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c. “Have K you K been K treated K for K anxiety K before?”
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d. “Does K your K father K have K heart K disease?”
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e. “Are K the K pains K worse K after K you K eat?”
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ANS: K A ,Y
Initially, K an K open-ended K question K is K a K more K appropriate K response. K “Can K you
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K describe K the K pain?” K is K an K open-ended K question K that K offers K clues K to K the K chief
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K concern.
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, TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
8. Ms. K A. K states, K “My K life K is K just K too K painful. K It K isn't K worth K it.” K She K appears
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depressed. K Which K one K of K the K following K statements K is K the K most K appropriate
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caregiver K response?
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a. “Try K to K think K about K the K good K things K in K life.”
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b. “You K shouldn't K feel K that K way; K look K at K all K the K good K things K in K your K life.”
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c. “You K can't K mean K what K you're K saying.”
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d. “If K you K think K about K it, K nothing K is K worth K getting K this K upset K about.”
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e. “What K in K life K is K causing K you K such K pain?”
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ANS: K E ,Y
Specific K yet K open-ended K questions K are K best K used K when K the K patient K has
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K feelings K of K loss K of K self-worth K and K depression. K The K other K responses K hurry
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K the K patient K and K offer K superficial K assurance.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
9. During K an K interview, K you K have K the K impression K that K a K patient K may K be
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considering K suicide. K Which K action K is K essential?
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a. Immediately K begin K proceedings K for K an K involuntary K commitment. ,Y ,Y ,Y ,Y ,Y ,Y
b. Ask K whether K the K patient K has K considered K self-harm.
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c. Ask K whether K the K patient K would K like K to K visit K a K psychiatrist.
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d. Record K the K impression K in K the K patient's K chart K and K refer K the
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K patient K for K hospitalization.
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e. Avoid K directly K confronting K the K patient K regarding K your K impression.
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ANS: K B ,Y
If K you K think K the K patient K may K bNe K c R
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U KS K NoKTn s iId e r iG
On g K B
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K Mentioning K it K gives K permission K to K talk K about K it.
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su.
icC
ide,Mhe K or K she K probably K is.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
10. You K are K collecting K a K history K from K an K 11-year-old K girl. K Her K mother K is K sitting
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next K to K her K in K the K examination K room. K When K collecting K history K from K older
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children K or K adolescents, K they K should:
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a. never K be K interviewed K alone K because K this K may K alienate K the K parent.
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b. be K mailed K a K questionnaire K in K advance K to K avoid K the K need K for K her K to K talk.
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c. be K given K the K opportunity K to K be K interviewed K without K the K parent K at K some K point.
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d. be K allowed K to K direct K the K flow K of K the K interview.
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e. be K ignored K while K you K address K all K questions K to K the K parent.
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ANS: K C ,Y
An K older K child K should K be K given K the K opportunity K to K give K information K directly. K This
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K enhances K the K probability K that K the K child K will K follow K your K advice.
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TOP: K , Y Discipline: K Behavioral K Science MSC: ,Y ,Y K , Y Organ K System: K General ,Y ,Y
11. When K communicating K with K older K children K and K teenagers, K you K should K be K sensitive K to
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K,Y their:
a. parent's K needs. ,Y
b. natural K urge K to K communicate. ,Y ,Y ,Y
c. need K for K verbal K instructions.
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d. typical K reluctance K to K talk. ,Y ,Y ,Y