Textbook of Physical Diagnosis History and Examination
7th Edition Swartz Test Bank 1- 29 Chapter| Complete Test
Bank
Receiving is a part of the communication process. Which receiver is most likely
to misinterpret a message sent by a health care professional?
a.
Well-adjusted adolescent who came in for a sports physical
b.
Recovering alcoholic who came in for a basic physical examination
c.
Man whose wife has just been diagnosed with lung cancer
d.
Man with a hearing impairment who uses sign language to communicate and
who has an interpreter with him - C
The nurse is conducting an interview with a woman who has recently learned
that she is pregnant and who has come to the clinic today to begin prenatal
care. The woman states that she and her husband are excited about the
pregnancy but have a few questions. She looks nervously at her hands during
the interview and sighs loudly. Considering the concept of communication,
which statement does the nurse know to be most accurate? The woman is:
a.
Excited about her pregnancy but nervous about the labor.
b.
Exhibiting verbal and nonverbal behaviors that do not match.
c.
Excited about her pregnancy, but her husband is not and this is upsetting to her.
,d.
Not excited about her pregnancy but believes the nurse will negatively respond
to her if she states this. - B
The nurse makes which adjustment in the physical environment to promote the
success of an interview?
a.
Reduces noise by turning off televisions and radios
b.
Reduces the distance between the interviewer and the patient to 2 feet or less
c.
Provides a dim light that makes the room cozy and helps the patient relax
d.
Arranges seating across a desk or table to allow the patient some personal
space - A
In an interview, the nurse may find it necessary to take notes to aid his or her
memory later. Which statement is true regarding note-taking?
a.
Note-taking may impede the nurses observation of the patients nonverbal
behaviors.
b.
Note-taking allows the patient to continue at his or her own pace as the nurse
records what is said.
c.
Note-taking allows the nurse to shift attention away from the patient, resulting in
an increased comfort level.
,d.
Note-taking allows the nurse to break eye contact with the patient, which may
increase his or her level of comfort. - A
The nurse asks, I would like to ask you some questions about your health and
your usual daily activities so that we can better plan your stay here. This
question is found at the __________ phase of the interview process.
a.
Summary
b.
Closing
c.
Body
d.
Opening or introduction - D
A woman has just entered the emergency department after being battered by
her husband. The nurse needs to get some information from her to begin
treatment. What is the best choice for an opening phase of the interview with
this patient?
a.
Hello, Nancy, my name is Mrs. C.
b.
Hello, Mrs. H., my name is Mrs. C. It sure is cold today!
c.
Mrs. H., my name is Mrs. C. How are you?
, d.
Mrs. H., my name is Mrs. C. Ill need to ask you a few questions about what
happened. - D
During an interview, the nurse states, You mentioned having shortness of
breath. Tell me more about that. Which verbal skill is used with this statement?
a.
Reflection
b.
Facilitation
c.
Direct question
d.
Open-ended question - D
A patient has finished giving the nurse information about the reason he is
seeking care. When reviewing the data, the nurse finds that some information
about past hospitalizations is missing. At this point, which statement by the
nurse would be most appropriate to gather these data?
a.
Mr. Y., at your age, surely you have been hospitalized before!
b.
Mr. Y., I just need permission to get your medical records from County Medical.
c.
Mr. Y., you mentioned that you have been hospitalized on several occasions.
Would you tell me more about that?
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