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MPO TEST 2 QUESTIONS AND ANSWERS
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MPO TEST 2 QUESTIONS ANDANSWERS
Sustainability is also referred to as: - ANSWER being green
Organizational identity, collective commitment, social system stability and
sense-making device are the four functions or - ANSWER Organizational Culture
One mechanism for creating culture change in an organization is changing the
firm's ___ because they are easy to recall and perpetuate. - ANSWER Sayings,
acronyms, slogans
Because employees with unrealistic expectations are more likely to quit their jobs,
firms may want to use ___ ___ ___ to aid employees in their expectations of a job.
- ANSWER Realistic job preview
One way to perpetuate a firm's culture is to: - ANSWER hire those with a strong
person to organization fit
Formal statements in an organization are those about organizational: - ANSWER
Values, philosophy, mission
The Competing Values Framework helps managers to: - ANSWER practical way
for managers to understand, measure, and change organizational culture.
The second level or organizational culture is ____ ____ - ANSWER Espoused
values
Specialized language such as slogans and acronyms are useful for culture change
because: - ANSWER employees will easily remember and repeat them
The process by which a person leans the values, norms and required behaviors
which permit him to participate as a member of the organization is called: -
ANSWER Organizational socialism
Select the important characteristics of organizational culture: - ANSWER shared
concept, influences our behavior at work, impact outcomes at multiple levels,
, learned over time
The values that employees actually exhibit based on their observations and what
occurs on a daily basis are called: ___ ___ - ANSWER Enacted values
The process of forming and maintaining an intensive and lasting developmental
relationship between a variety of developers and a junior person is called: -
ANSWER mentoring
Select the mechanisms for changing organizational culture. - ANSWER Systems
are procedures, rite and rituals, work flow and structure, organizational goals
Edgar Schein outlines 12 of the most potent mechanisms for changing
organizational ____ - ANSWER culture
The planned and unplanned activities and ceremonies that are used to celebrate
important events or achievements are called ___ and ___. - ANSWER rites and
rituals
Because they are meaningful and visible, ___ ___ are considered one of the
strongest ways to embed organizational culture. - ANSWER Reward systems
Select the mechanisms for changing organizational culture - ANSWER Rewards,
status symbols and promotions
Formal statements
Design of physical workspace
Role modelling, teaching, coaching
The physical manifestation of an organization's culture is referred to as: -
ANSWER Artifacts
Organizational values that have become so taken for granted over time that they
become assumptions that guide organizational behavior are called: - ANSWER
Basic underlying assumptions
What information would be important to a manager who wanted to foster an
adhocracy culture? - ANSWER # of patents developed in R&D, # of new ideas
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