Cosmetology EOPA Practice Exam
(General) Questions And Answers
What were the royal colors of the Chou Dynasty (circa 1100 BC)? - -
correct answer ✅gold and silver
The process of steam distillation was refined by Avicenna, a _____,
around AD 1000. - - correct answer ✅Persian physician
During which austere and restrictive period in British history (1837-
1901) did Queen Victoria reign? - - correct answer ✅Victorian Age
What year was the preheat-perm method introduced? - - correct
answer ✅1931
Cold waving, or permanent waving, was developed by scientists in 1941
as a new type of permanent waving that did not use heat. What is the
modern-day term for this waving lotion? - - correct answer ✅Alkaline
perms
In 1985, a hairdresser, _____, led by his passion for his craft and
environment, revolutionized the beauty industry by inventing the
world's first ammonia-free haircolor. - - correct answer ✅Farouk Shami
What term refers to having a talent such as painting, acting, cutting hair,
applying makeup, or doing artificial nails, as well as possessing
,Cosmetology EOPA Practice Exam
(General) Questions And Answers
unlimited inner resources of ideas and solutions? - - correct answer
✅Creativity
One essential part of any business plan is a _____, which establishes the
purpose and values of an institution, provides a sense of direction by
defining guiding principles and clarifying goals, and functions as the
foundation for the business operation. - - correct answer ✅Mission
statement
Arriving to work on time, starting the first client as soon as he or she
arrives, and staying on schedule are good examples of real-life _____. - -
correct answer ✅Time management
Professionals who practice active listening and have both non-verbal
and verbal skills, are effective at _____. - - correct answer
✅Communication
Beauty professionals are often held to higher image standards by clients
because they view beauty professionals as _____. - - correct answer
✅Image experts
The impression that you project through both your outward appearance
and your conduct in the workplace is your _____. - - correct answer
✅Professional image
,Cosmetology EOPA Practice Exam
(General) Questions And Answers
What types of injuries are most commonly reported by stylists in salons
that do not practice ergonomics? - - correct answer ✅Wrist and back
injuries
Stressful, repetitive motions have a cumulative effect on joints and
_____. - - correct answer ✅Muscles
Which action would be most helpful in countering the negative effects
of repetitive motions? - - correct answer ✅Stretching and walking
around at intervals
Effective human relations and _____ skills build lasting client
relationships, accelerate professional growth, and promote a positive
work environment. - - correct answer ✅Communication
The act of successfully sharing information between two people, or
groups of people, is known as _____. - - correct answer ✅Effective
communication
Every new client should complete a client _____, also called a client
questionnaire, consultation card, or health history form. - - correct
answer ✅Intake form
, Cosmetology EOPA Practice Exam
(General) Questions And Answers
The _____ is the client's permanent progress record of services received
and contains the results, formulations, products used during services, as
well as any sensitivities or allergies. - - correct answer ✅Service record
card
What is the first step in the 10-Step Consultation method? - - correct
answer ✅Review the intake form
If a dispute arises among your salon team members, it is important for
you as a fellow team member to remain respectful, objective, and
_____. - - correct answer ✅Neutral
Which organisms are pus-forming bacteria that grow in clusters like
bunches of grapes? - - correct answer ✅Staphylococci
Spiral or corkscrew-shaped bacteria are called _____. - - correct answer
✅Spirilla
Together, the active stage and inactive, or spore-forming, stage of
bacteria are referred to as the _____. - - correct answer ✅Life cycle of
bacteria
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