Exam (elaborations)
Texas Roadhouse Training: Complete Study Guide
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Texas Roadhouse Training: Complete Study Guide
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Texas Roadhouse Training: Complete Study GuideH.E.A.R.T Right Ans - Howdy
Engage
Arrive
Respond
Thank You
Howdy Right Ans - Energy
Fun
Friendly
Engage Right Ans - Passion
Care/Concern
Knowledge
Arrive Right Ans - Proud
Present
Attentive
Thank You Right Ans - Grateful
Genuine
Memorable
Kent's Top Ten Right Ans - 1. Knowledgeable Servers
2. Sense of Fun
3. Urgency on Greetings
4. Manager Table Visits
5. Three Table Sections
6. Restroom Focus
7. Lighting, Music Levels, TV's, Temperature
8. Bartender Speed, Awareness, Known Guests
9. Hostess Smile, Urgency, Guest Concern
10. Crew Involvement
Core Values Right Ans - Fun
Integrity
Passion
Partnership
, Operational Goals Right Ans - 1. Manager in the Window
2. Training
3. Host Focus
4. First Time Guest
5. Alley Rally
Our Story Right Ans - Fresh Baked Bread
Hand-Cut Steaks
Award Winning Fall of the Bone Ribs
Made from Scratch Sides and Dressings
Ice Cold Beer
Legendary Margaritas
Mission Statement Right Ans - Legendary Food and Legendary Service
Respond Right Ans - Respect
Kindness
Courteous
Rare
Medium Rare
Medium
Medium Well
Well Done Right Ans - COOL RED center
WARM RED center
HOT PINK center
SLIGHTLY PINK center
NO PINK center
Sirloin Right Ans - BEST SELLER
top of the rump
hearty and lean cut of meat
Filet Right Ans - MOST TENDER
back strap
suggest to butterfly if medium well of above
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