Coercive Power - ANS The power to influence others by the threat or imposition of unpleasant consequences.
Cohesiveness - ANS The degree to which group members feel connected with and committed to the group.
Conflict Stage - ANS A stage in problem-solving groups when m...
Coercive Power - ANS The power to influence others by the threat or imposition of
unpleasant consequences.
Cohesiveness - ANS The degree to which group members feel connected with and
committed to the group.
Conflict Stage - ANS A stage in problem-solving groups when members openly defend
their positions and challenge those of others.
Connection Power - ANS Influence granted by virtue of a member's ability to develop
relationships.
Emergence Stage - ANS A stage in problem solving when the group moves from conflict
toward a single solution, sometimes by combining their ideas.
Expert Power - ANS The ability to influence others by virtue of one's perceived knowledge
about the subject in question.
Formal Role - ANS A position and set of behaviors explicitly assigned to a person, as in a
project leader or facilitator.
Groupthink - ANS A group's collective striving for unanimity that discourages realistic
appraisals of alternatives to its chosen decision.
Informal Roles - ANS Behaviors enacted by particular group members although they are
not explicitly assigned to do them. For example, some people serve informally as peacekeepers
or jokesters.
Legitimate Power - ANS The ability to influence others based on one's official position in a
group or organization.
Managerial Grid - ANS A model that portrays leadership on the basis of low to high
emphasis on tasks and low to high emphasis on relationships.
Nominal Leaders - ANS People who have been officially designated to be in charge of a
group.
, Norms - ANS Shared values, beliefs, behaviors, and procedures that govern a group's
operation.
Orientation Stage - ANS A stage in problem-solving groups when members become
familiar with one another's position and tentatively volunteer their own.
Power - ANS The ability to influence others' thoughts and/or actions.
Procedural Norms - ANS Norms that describe rules for the group's operation.
Referent Power - ANS The ability to influence others by virtue of the degree to which one is
liked or respected.
Reflective Thinking Method - ANS A structured problem-solving method for small groups
introduced in 1910 by John Dewey and still in use, with some modifications, today.
Reinforcement Stage - ANS A stage in problem-solving groups when members endorse
the decision they have made.
Reward Power - ANS The ability to influence others by granting or promising desirable
consequences.
Roles - ANS Patterns of behavior expected of group members.
Rule - ANS An explicit, officially stated guideline that governs group functions and member
behavior.
Situational Leadership - ANS A model that argues that effective leaders adapt their style to
suit the circumstances, considering the nature of the challenge and the relationships of people
involved.
Small Group - ANS A limited number of people (usually between 3 and 20) who interact in
an interdependent way with one another over time to reach shared goals.
Social Intelligence - ANS The capacity to effectively negotiate complex social relationships
and environments.
Social Loafing - ANS Lazy behavior that some members use to avoid doing their share of
the work.
Social Norms - ANS Group norms that govern the way members relate to one another.
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