SHRM CP QUESTIONS AND ANSWERS.
Which best demonstrates the development phase of the employee life cycle?
a. A high-potential employee is promoted to a leadership position and begins training her replacement.
b. The employee gains access to information and tools required for the job and set...
Which best demonstrates the development phase of the employee life cycle?
a. A high-potential employee is promoted to a leadership position and begins training her replacement.
b. The employee gains access to information and tools required for the job and settles into the position.
c. A manager and an employee are working together to develop objectives and goals for the employee
to attain.
d. The employer-employee relationship is initiated when the employee begins onboarding and
orientation. - CORRECT ANSWER c. A manager and an employee are working together to develop
objectives and goals for the employee to attain.
Rationale:
With the development phase, HR and management typically work collaboratively with the employee to
develop performance objectives and goals in conjunction with performance evaluation. The other
choices are from the recruitment, integration, and transition phases of the life cycle.
An organization has decided to use a random drug testing program for all current employees. What
should the organization do prior to implementing the program and testing employees?
a. Collect legal documentation from all employees verifying their willingness to participate in the
program.
b. Create standard documentation forms to use when dismissing employees following failed tests.
c. Have all employees sign arbitration agreements to settle disputes over failed drug tests.
d. Verify that the proposed program complies with applicable local, state, and federal laws. - CORRECT
ANSWER d. Verify that the proposed program complies with applicable local, state, and federal laws.
Rationale:
The organization must ensure that the testing program complies with all applicable federal, local, and
state laws. Depending on applicable laws, the organization may or may not need to collect
documentation from employees indicating their willingness to participate. Certain localities may not
,allow automatic dismissal following a failed drug test, so creating documentation for an automatic
dismissal would not be an effective use of time or resources before checking with applicable laws.
Depending on the law, organizations may or may not be able to compel employees to sign arbitration
agreements.
Which factor contributes to the economic cost of diversity and inclusion efforts?
a. Potential for employee backlash
b. Increased wages
c. Government regulation
d. Increased training - CORRECT ANSWER d. Increased training
Rationale:
As organizations become increasingly diverse, there may be increased training costs related to cultural
awareness, communication, and team building. Although poorly managed diversity and inclusion efforts
may lead to backlash, employee backlash is not a typical economic cost of diversity and inclusion efforts.
There is no evidence that government regulation increases the cost of diversity and inclusion efforts,
and government regulations do not require diversity and inclusion initiatives. There is no evidence that
diversity and inclusion require increasing the wages of employees.
An organization fears that it has become less competitive. Which should an OED assessment of this issue
identify?
a. Needs that can be met by training
b. Internal and external factors that impact organizational success
c. Job tasks to be evaluated and modified
d. Development needs at individual employee levels - CORRECT ANSWER b. Internal and external factors
that impact organizational success
Rationale:
An OED intervention should help to identify the internal and external factors that affect the corporation.
While individual training and development needs may be identified or job tasks may change as a result,
the emphasis is on the organization as a whole.
, What skill could most improve an HR function's ability to manage change?
a. Knowledge of current job descriptions
b. Understanding of strategic implications
c. Evaluation
d. Mastery of complex communication means - CORRECT ANSWER d. Mastery of complex
communication means
Rationale:
Managing change requires all of the skills listed, but proficiency in communication is most important
because it is key to involving the members of the organization in the change, engaging their support of
the change, and initiating conversations that can improve the change initiative and increase employees'
understanding of what is required for the success of the initiative.
Third-party contractors are best used for what types of activities?
a. Activities that do not require conformance
b. Activities that are not strategic
c. Activities that require few resources
d. Activities that require HR strategy - CORRECT ANSWER b. Activities that are not strategic
Rationale:
HR activities that are not strategic but are resource-intensive or that require specialized expertise are
the best applications for using third-party contractors.
Which type of career development mobility provides meaningful career paths for professional and
technical workers whose preferences may be outside traditional management roles?
a. Job enrichment
b. Promotions
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