SHRM-CP Terms Study Review Exam Correctly Answered.
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SHRM CP
SHRM-CP Terms Study Review Exam Correctly Answered.
ADA Amendments Act (ADAAA) - CORRECT ANSWER Amendments to Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules of construction to guide the analysis of wh...
SHRM-CP Terms Study Review Exam
Correctly Answered.
ADA Amendments Act (ADAAA) - CORRECT ANSWER Amendments to Americans with Disabilities Act
covering the definition of individuals regarded as having a disability, mitigating measures, and other
rules of construction to guide the analysis of what constitutes a disability.
ADDIE model - CORRECT ANSWER Five-step instructional design process that governs the development
of learning programs.
Adverse impact - CORRECT ANSWER Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as disparate impact.
Age Discrimination in Employment Act (ADEA) - CORRECT ANSWER Act that prohibits discrimination in
employment for persons age 40 and over.
Alternative dispute resolution (ADR) - CORRECT ANSWER Umbrella term used to describe a number of
problem-solving and grievance resolution approaches.
Americans with Disabilities Act (ADA) - CORRECT ANSWER Act that prohibits discrimination against a
qualified individual with a disability because of his/her disability.
Analytics - CORRECT ANSWER Tools that convert metrics to be used for decision support by adding
context or further subclassifying comparison groups.
Andragogy - CORRECT ANSWER Study of how adults learn.
Applicant tracking software (ATS) - CORRECT ANSWER Software that provides an automated way for
organizations to manage the recruiting process.
,Apprenticeship - CORRECT ANSWER Relates to technical skills training; often a partnership between
employers and unions.
Arbitration - CORRECT ANSWER Procedure in which disputes are submitted to one or more impartial
persons for final determination.
Assessment centers - CORRECT ANSWER Assessment tools that provide candidates a wide range of
leadership situations and problem-solving exercises.
Assignees - CORRECT ANSWER Employees who work outside their home countries.
At-will employment - CORRECT ANSWER Common-law principle stating that employers have the right to
hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract
to the contrary and employees have the right to quit a job at any time.
Auditory learners - CORRECT ANSWER People who learn best by relying on their sense of hearing.
Balanced scorecard - CORRECT ANSWER Measurement approach that provides an overall picture of an
organization's performance as measured against goals in finance, customers, internal business
processes, and learning and growth.
Balance sheet - CORRECT ANSWER Statement that reports the financial position of the organization at a
specific point in time; shows assets, liabilities, and shareholder equity.
Behavioral interview - CORRECT ANSWER Type of interview that focuses on how applicants previously
handled real situations.
Benchmarking - CORRECT ANSWER Process that compares performance levels and/or processes of one
entity with those of another to identify performance gaps and set goals aimed at improving
performance.
Benefits - CORRECT ANSWER Payments or services provided to employees to cover issues such as
retirement, health coverage, sick pay/disability schemes, life insurance, and paid time off.
,Bias - CORRECT ANSWER Occurs when an appraiser's values, beliefs, or prejudices distort performance
ratings.
Big data - CORRECT ANSWER High-volume, high-velocity, and high-variety information assets that
require innovative forms of information processing for enhanced insight and decision making.
Blended learning - CORRECT ANSWER Planned approach to learning that includes a combination of
instructor-led training, self-directed study, and/or on-the-job training.
Blogs - CORRECT ANSWER Broadcast-style communications that enable authors to publish articles,
opinions, product or service reviews, etc., on a web page.
Blue ocean strategies - CORRECT ANSWER Strategies that create competitive advantage by creating a
new marketplace arena in which there are no other competitors.
Bona fide occupational qualification (BFOQ) - CORRECT ANSWER Situation in which religion, sex, or
national origin is reasonably necessary to carrying out a particular job function in the normal operations
of an organization.
Brain drain - CORRECT ANSWER Exit of educated and skilled citizens from emerging and developing
countries for better-paying jobs in developed countries.
Broadbanding - CORRECT ANSWER Combining several salary grades or job classifications with narrow
pay ranges into one band with a wider salary spread.
Burlington Industries, Inc. v. Ellerth - CORRECT ANSWER Court ruling that distinguished between
supervisor harassment that results in tangible employment action and supervisor harassment that does
not.
Business Acumen - CORRECT ANSWER The ability to understand and apply information with which to
contribute to the organization's strategic plan.
, Business case - CORRECT ANSWER Presentation to management that establishes that a specific problem
exists and argues that the proposed solution is the best way to solve the problem in terms of time, cost
efficiency, and probability of success.
Business intelligence - CORRECT ANSWER Ability to gather and analyze data from inside and outside the
organization so that information is available for decision makers.
Career development - CORRECT ANSWER Process by which employees progress through a series of
stages in their careers, each of which is characterized by relatively unique issues, themes, and tasks.
Career management - CORRECT ANSWER Preparing, implementing, and monitoring employees' career
paths, with a primary focus on the goals and needs of the organization.
Career planning - CORRECT ANSWER Actions and activities that individuals perform in order to give
direction to their work lives.
Cash flows statement - CORRECT ANSWER Statement that shows incoming and outgoing cash in the
areas of operations, investments, and financing and remaining cash reserves; reflects an organization's
ability to meet its current and short-term obligations.
Cause-and-effect diagram - CORRECT ANSWER Diagram that maps out a list of factors that are thought
to affect a problem or a desired outcome.
Center of excellence (COE) - CORRECT ANSWER HR structural alternative established as an independent
department that provides services within a focused area to internal clients.
Central tendency error - CORRECT ANSWER Error that occurs when an appraiser rates all employees
within a narrow range, regardless of differences in actual performance.
Chain of command - CORRECT ANSWER Line of authority within an organization.
Check sheets - CORRECT ANSWER Simple visual tools used to collect and analyze data.
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