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Exam (elaborations)

Exam 3 Business Communication Questions and Answers

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  • Course
  • Business Communication
  • Institution
  • Business Communication

introductory paragraph - Answer-What the first step in the inductive writing? explanation - Answer-What the 2nd step in the inductive writing? bad news statement - Answer-What the 3rd step in the inductive writing? Includes counterproposal or "silver lining" idea - Answer-What the 4th step...

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  • September 3, 2024
  • 2
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Business Communication
  • Business Communication
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lectknancy
Exam 3 Business Communication
Questions and Answers
introductory paragraph - Answer-What the first step in the inductive writing?

explanation - Answer-What the 2nd step in the inductive writing?

bad news statement - Answer-What the 3rd step in the inductive writing?

Includes counterproposal or "silver lining" idea - Answer-What the 4th step in the
inductive writing?

Closing paragraph - Answer-What the 5th step in the inductive writing?

email, electronically or electronic posting - Answer-What type of communication can
create misunderstanding than others?

Inductively - Answer-How should negative news be given?

Fair Credit Reporting Act(FCRA) - Answer-provides them the right to know the nature of
the information in their credit file

counterproposal - Answer-an alternative to the action requested that follows the
negative news and can assist in preserving future relationships with the audience

AIDA - Answer-Attention
Interest
Desire
Action

solicited sales message - Answer-has been requested by a potential buyer or supporter

unsolicited sales message - Answer-a letter, memo, or email message written to
someone who has not requested it

selling point - Answer-the primary appeal on which a persuasive message focus

personal experience, what if opening, a story, a question - Answer-How to gain attention
in unsolicited message ?

When its a repeated request - Answer-When its OK to present the bad news first?

Inductively - Answer-How should persuasive claim messages should be written?

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