100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Business Communications Chapter 1-3 Exam Questions and Answers $10.49   Add to cart

Exam (elaborations)

Business Communications Chapter 1-3 Exam Questions and Answers

 7 views  0 purchase
  • Course
  • Business Communication
  • Institution
  • Business Communication

ethical - Answer-knowing and doing what's right and wrong why do you need to know ethics? - Answer-countries can have a downfall due to all people being ethical soft skills - Answer-potential employers look at what? etiquette and manners - Answer-in business, what is important to have? ...

[Show more]

Preview 2 out of 5  pages

  • September 3, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Business Communication
  • Business Communication
avatar-seller
lectknancy
Business Communications Chapter 1-3
Exam Questions and Answers
ethical - Answer-knowing and doing what's right and wrong

why do you need to know ethics? - Answer-countries can have a downfall due to all
people being ethical

soft skills - Answer-potential employers look at what?

etiquette and manners - Answer-in business, what is important to have?

what do soft skills include - Answer-how you speak, act, and writing skills

they have the writing skills down pact - Answer-who have better opportunities and would
likely get more jobs because of this

learned - Answer-communication skills are ?

heightened global competition - Answer-deals with dealing with different diversities

flatted management hierarchies - Answer-communicating with the top level
organizations

inform, persuade, promote good will - Answer-what are the three functions with
communicating

to think critically and creatively because there's facts behind creative idea - Answer-
what do employers look for employees to do?

communication - Answer-transmission of meaning from one group to another

idea is sent by a sender who encodes and converts the idea into words or gestures that
convey meaning. Then it sent through a channel, where it might have noise, and
receiver has to decode by translating message from symbol into meaning. - Answer-
what is the communication process

no - Answer-is the communication process always successful?

sender - Answer-in the communication process, this is the one who encodes the
message

channel - Answer-medium into what a message is conveyed in

, noise - Answer-interruption in the channel communication process

receiver - Answer-the one that decode the message and makes it into a real meaning

feedback - Answer-receives gives ___ to sender

communication isn't perfect so one should:
adapt message to receiver
improve language skills
question preconceptions
encourage feedback - Answer-what are ways to overcome communication obstacles

email - Answer-the best way to communicate is through

downward flow - Answer-from ceo -> staff

upward flow - Answer-staff -> ceo

horizontal flow - Answer-communication that takes place around coworkers at the same
level

distortion - Answer-if there is a long line of management, communication will have

hard skills - Answer-technical skills in field

soft skills - Answer-oral and written communication
listening proficiency
nonverbal
ability to work in teams
etiquette

increase productivity
faster response
better decision making - Answer-why do businesses want team work

virtual teams - Answer-teams work over technology

forming, storming, norming, performing - Answer-what are the phases of team
development

forming - Answer-establish rules, get to know each other

storming - Answer-conflict arise
members define roles to achieve goal

norming - Answer-tension subside

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

75323 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49
  • (0)
  Add to cart