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A2 Business Studies Business Communication Exam Questions with Correct Answers $9.49   Add to cart
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A2 Business Studies Business Communication Exam Questions with Correct Answers
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  • Course
  • Business Communication
  • Institution
  • Business Communication

Effective Communication - Answer-the exchange of information so there is common understanding by all participants Features of Effective Communication - Answer-•Sender/transmitter of message •Clear message •Appropriate medium used to send message •Receiver •Feedback Difference be...

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  • September 3, 2024
  • 3
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • a2 business studies business communication exam qu
  • effective communication answer the exchange of

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  • Business Communication
  • Business Communication

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A2 Business Studies Business
Communication Exam Questions with
Correct Answers
Effective Communication - Answer-the exchange of information so there is common
understanding by all participants

Features of Effective Communication - Answer-•Sender/transmitter of message
•Clear message
•Appropriate medium used to send message
•Receiver
•Feedback

Difference between one way and two way - Answer-O= No feedback & No assurance
message received/understood
T= feedback & allows for participation of staff

Internal Communication impact - Answer-•Staff motivation
•Speed of decision making
•The number and amount of quality ideas generated
•Speed of decision making
•Speed of response to market changes
•Reduces the risk of errors
•Better coordination between departments

Drawbacks of IT in communication - Answer-Staff traing
Reduce social contact
Security issues

Methods of Communication - Answer-Verbal/ Oral
Written
Electronic
Visual

Verbal/Oral - Answer-Face to face discussions with instantaneous feedback allows less
misunderstandings.

Ex: Interviews, Appraisal sessions, group meetings

Written - Answer-Formal, physical document proof & useful for very detailed info. One
way,message received/understood?

EX: Signing contracts, emails and reports

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