What is the most important moment in preparing for a session?
-:- Practicing mindfulness, before the session begins.
Page 32-33
What are 3 core coaching skills?
-:- 1. Mindful listening - cognitive and affective listening, being present, pausing
before speaking, listening for emotion.
2. O...
✓ -:- Coach Approach: Non-violent communication: Share your observations, express
empathy, inquire what could make vision/goals a priority, share value of small steps
What is the coach approach for this client situation? Client realizes coaches are not
magicians, disillusioned by all the work it takes
✓ -:- Coach Approach: Normalize their experience, emphasize small steps, share your
confidence in creating action plans and weekly goals
What is the coach approach for this client situation? Client not attempting their SMART
goals on a weekly basis
✓ -:- Look for what isn't working in client's behaviors to set a new goal for fresh start,
probe for motivators, discuss with mentor coach
What is the coach approach for this client situation? Client is not at 50% of their 3-month
goal at week 6
✓ -:- Coach Approach: Reassess 3-month goals to make sure they are realistic, revisit
vision, talk to mentor coach
What is the coach approach for this client situation? Client discouraged by not seeing
results
4|Page | Grade A+| 2024/2025
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