WGU Principles of Management - C483 with complete solutions.
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Course
WGU MGT
Institution
WGU MGT
Bureaucratic control deals with:
rules and regulations.
Which type of control system depends on pricing mechanisms and economic information to regulate activities
within an organization?
Market control
_____ control systems are designed to measure progress toward set performance go...
WGU Principles of Management - C483
with complete solutions
Bureaucratic control deals with: - ANSWER- rules and regulations.
Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? - ANSWER- Market control
_____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. - ANSWER-
Bureaucratic
The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. - ANSWER- exception
When legal experts advise companies to establish policies forbidding disclosure
of proprietary information, they are exercising _____ control. - ANSWER-
feedforward
A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. - ANSWER- feedback
_____ refers to focusing on short-term earnings and profits at the expense of
longer-term strategic obligations. - ANSWER- Management myopia
A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. - ANSWER- balanced scorecard
, _____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. - ANSWER- Empowerment
Control based on the norms, values, shared goals, and trust among group
members is referred to as _____ control. - ANSWER- Clan
The final step in the control process is: - ANSWER- taking corrective action.
Which of the following controls takes place before operations begin? - ANSWER-
Feedforward
The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as
_____ control. - ANSWER- concurrent
Periodically assessing a company's own planning, organizing, leading, and
controlling efforts is the essential function of ____. - ANSWER- internal audits
One of the most important changes in the U.S. labor market has been the: -
ANSWER- increasing number of women working outside the home
The glass ceiling - ANSWER- an invisible barrier that prevents female employees
from being promoted.
Organizations should ensure that their performance appraisal and reward
systems reinforce the importance of effective diversity management
as a form of _____ for managers. - ANSWER- accountability
Due to personal filters and distortions, group members often _____ their
"different" colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. -
ANSWER- stereotype
The most common negative effect of diversity is - ANSWER- increased
communication difficulty.
When unwelcome sexual conduct has the purpose or effect of unreasonably
interfering with job performance or creating an intimidating or offensive work
atmosphere, it is known as: - ANSWER- hostile environment
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