BUSN11 Chapter 14 Test Questions and Answers All Correct
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Course
BUSN11
Institution
BUSN11
BUSN11 Chapter 14 Test Questions and Answers All Correct
Maslow's Hierarchy of Needs - Answer-self-actualization, safety, social (belonging), esteem, physiological
Theory X Assumptions About Workers - Answer-Workers dislike work and will do everything they can to avoid it.
Fear is motivatin...
BUSN11 Chapter 14 Test Questions
and Answers All Correct
Maslow's Hierarchy of Needs - Answer-self-actualization, safety, social (belonging),
esteem, physiological
Theory X Assumptions About Workers - Answer-Workers dislike work and will do
everything they can to avoid it.
Fear is motivating, coercion and threats are vital to get people to work toward company
goals
People prefer to be directed, avoiding responsibility and seeking security
Theory Y Assumptions About Workers - Answer--Work is as natural as play or rest-
workers do not inherently dislike it
-different rewards can be motivating-people can exercise self-direction and self-control
to meet company goals
-people can accept and even seek responsibility
-the capacity for imagination, creativity, and ingenuity is widely distributed in the
population
-the intellectual capacity of the average worker is underutilized in the workplace
Job Enrichment - Answer-Factors are skill variety, task identity and significance,
autonomy, and feedback
Expectancy Theory - Answer-Effort -> Performance -> Reward
Equity Theory - Answer-suggests that perceptions of fairness directly affect worker
motivation
Motivation Today - Answer-Companies today use a range of approaches to motivation.
Seek to make their employees productive and engaged. Emphasize the health and well-
being of their employees. Provide generous sabbaticals to their long-serving
employees. Provide non-traditional benefits and nurture unique corporate cultures.
Strategic Planning - Answer-High-level, long-term planning that establishes a vision for
the company, defines long-term objectives and priorities, determines broad action steps,
and allocates resources.
Tactical Planning - Answer-shorter-term planning that applies strategic plans to specific
functional areas
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