Exam (elaborations)
IPMA-SCP STUDY GUIDE QUESTIONS AND ANSWERS
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IPMA-SCP STUDY GUIDE QUESTIONS AND ANSWERS
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IPMA-SCP STUDY GUIDE QUESTIONSAND ANSWERS
HRxExpertx-xKnowledgexofxhumanxresourcesxlawsxandxpolicies.
HRxBusinessxPartnerx-
xManagementxpartnerxwhoxsharesxaccountabilityxwithxlinexmanagersxforxachievingxbusine
ssxandxorganizationalxresults.
HRxChangexAgentx-
xOperatingxasxanxeffectivexleaderxregardingxshortxandxlongxtermxchangexinsidexthexHRxfun
ction.xHelpsxlinexmanagersxdealxwithxorganizationalxchanges.
HRxLeaderx-
xManagingxmultiplexsetsxofxexpectationsxregardingxpromotionxandxcreatingxaxfullyxdiversex
workforce.xBalancingxsophisticatedxconcernsxforxsatisfactionxandxwelfarexofxthexoverallxw
orkforcexwhilexfulfillingxlongxtermxandxshortxtermxorganizationalxgoals.
Competencyx1:xKnowsxOrganizationalxmission,xvision,xandxvaluesx-xBusinessxPartner
Competencyx2:xAppliesxinnovation,xcreativity,xandxcalculatedxrisk-takingx-
xBusinessxPartner
Competencyx3:xKnowsxandxappliesxorganizationalxdevelopmentxprinciplesx-
xBusinessxPartner
Competencyx4:xIsxablextoxalignxHRxinitiativesxtoxthexorganization'sxmissionxandxservicexde
liverablesx-xBusinessxPartner
Competencyx5:xDesignsxandximplementsxchangexmethodologiesx-xChangexAgent
Competencyx6:xLeveragesxreturnxonxinvestmentxandxinformationxtechnologyxstrategiesxto
xhumanxresourcesxmanagementx(HRM)x-xChangexAgent
Competencyx7:xDevelopsxandximplementsxhumanxresourcesxandxorganizationalxprocess
esxforxcustomersx-xChangexAgent
, Competencyx8:xDesignsxandxdeliversxmarketingxprogramsxrelatedxtoxvalue-
addedxHRMxinitiativesx-xChangexAgent
Competencyx9:xMaximizesxthexcurrentxandxpotentialxcontributionsxofxaxdiversexworkforcex
-xLeader
Competencyx10:xPracticesxintegrityxandxongoingxethics-
basedxleadershipxinxallxcircumstancesx-xLeader
Competencyx11:xKnowledgexofxbusinessxprocessesxtoxchangexandximprovexefficiencyxan
dxeffectiveness.x-xChangexAgent,xBusinessxPartner
Competencyx12:xKnowledgexofxHRxlawsxandxpoliciesx-xHRxExpert
Competencyx13:xAwarenessxofxthexuniquexnaturexofxthexpublicxservicexenvironmentx-
xChangexAgent,xBusinessxPartner
Competencyx14:xUnderstandxteamxbehaviorxandxpossessxthexabilityxtoxleadxteamsxtoxhigh
xperformancex-xChangexAgent,xBusinessxPartner,xLeader
Competencyx15:xCommunicatexeffectivelyxverballyxandxinxwritingxandxmakexpersuasivexp
ublicxpresentationsxonxbehalfxofxthexhumanxresourcesxfunctionx-
xChangexAgent,xBusinessxPartner,xLeader
Competencyx16:xAssessxandxbalancexcompetingxvaluesxfoundxwithinxthexorganizationx(e.
g.,xthexgreaterxmissionxandxvision,xvariousxdepartmentxvalues,xvaluesxasxdemonstratedxb
yxexecutivexandxmid-managementxleadership)x-xChangexAgent,xLeader
Competencyx17:xUsexofxbusinessxsystemsxskills,xincludingxthexabilityxtoxthinkxstrategically
xandxcreativelyx-xChangexAgent,xBusinessxPartner
Competencyx18:xAnalyzexorganizationalxissuesxtoxdevelopxcollaborativexsolutionsxthatxm
eetxthexneedsxofxallxstakeholdersx-xChangexAgent,xBusinessxPartner,xLeader
Competencyx19:xUsexnegotiatingxskills,xincludingxconsensus-building,xcoalition-
building,xandxdisputexresolutionx-xChangexAgent,xLeader
Competencyx20:xBuildxandxsustainxtrust-basedxrelationshipsx-
xChangexAgent,xBusinessxPartner
Twoxsituationsxbusinessxpartnerxcompetenciesxarexappliedx-
x1.xRespondingxtoxrequestsxforxtraditionalxHRxservices,xexplorexthexcustomerxsystemsxco
ntext,xperformancexrequirements,xandxstrategicxgoalsxthatxunderliexthexservicexrequest.
2.xProactivelyxidentifyxopportunitiesxforxaxwidexrangexofxHRxprogramsxandxservicesxtoxme
etxstrategicxgoalsxandxexploringxprogramsxandxservicesxwithxmanagers.
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