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SCM 301 Penn State Exam 3 Questions With 100% Correct Answers!!
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SCM 301 Penn State Exam 3 Questions With 100% Correct Answers!!
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Name: Score:69 Multiple choice questions
Definition 1 of 69
preform promised service dependably and accurately
Ex. mail carrier vs the cable guy
Reliability
Responsiveness
Durability
Performance
Term 2 of 69
Employee improvement
perform to specifications
always searching for new ways to improve work quality and performance
giving employees the power to imporve product
have focus on qualtiy by using tools
Definition 3 of 69
a type of manufacturing process where items are moved through the different manufacturing
steps in groups or batches
Production Line
Hybrid Manufacturing Process
Batch Manufacturing
Additive Manufacturing
,Definition 4 of 69
the useful life of the product
reliability
performance
durability
features
Term 5 of 69
performance
primary product or service characteristics
inventory used to absorb uneven rates of demand or supply
perform to specifications
able to justify the value of the product
Term 6 of 69
Self-Service Approach
a layout that brings all resources required to create the product to a central location
A form of inventory buildup to buffer against some event that may not happen.
making sure suppliers know how important quality is
customer takes a greater role in the production of the service (ATM machines)
, Term 7 of 69
Precieved Quality
preform promised service dependably and accurately
ex. mail carrier vs the cable guy
have focus on qualtiy by using tools
able to justify the value of the product
past performance and reputation
Term 8 of 69
Linking Manufacturing Processes
an index that measures the potential for a process to generate defective outputs relative to
either upper or lower specifications
Ex: Making a Sweater
Yarn spinning (continuous flow)
Fabric weaving (continuous flow)
Cutting and sewing (batch)
A term referring to a manufacturing process that seeks to combine the characteristics, and
hence advantages, of more than one of the classic processes.
a type of manufacturing process where items are moved through the different
manufacturing steps in groups or batches
Definition 9 of 69
outside of company, once a customer gets product
appraisal costs
external failure costs
make to stock
prevention costs
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