Exam (elaborations)
SCM 301 Exam 3 (PSU)
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SCM 301 Exam 3 (PSU)
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Name: Score:60 Multiple choice questions
Term 1 of 60
A.
Control charts should be used regardless of the state of control of the process.
B.
Controlcharts, bythemselves, will improve quality levels.
*C.*
Control charts are used to distinguish whether the process is operating normally or requires
attention.
D.
The upper and lower limits of a control chart should be identical to the upper and lower tolerance
limits for the manufactured part.
Which of the following products involve nocustomization?
Which of the following is the formula for calculating takttime?
Which of the following statements regarding control charts isbest?
Which of the following is NOT one of the seven core ideas ofTQM?
Definition 2 of 60
Which of the following products use standardcomponents, but the final configuration of those
components is customerspecific?
transportation.
engineer-to-order (eto) products
value perspective
make-to-order (MTO) products
,Definition 3 of 60
Which of the following products involve nocustomization?
make-to-stock (MTS) products.
engineer-to-order (ETO) products
the less productive the processis."
engineer-to-order (eto) products
Definition 4 of 60
__________ is the dimension of quality that addresses the additional characteristics of the product or
service beyond the base operating features.
reliability
features
efficiency
durability
Term 5 of 60
the nature of the servicepackage, the degree ofcustomization, and the degree of customer
contact.
The bullwhip effect says that
The three dimensions on which services can differ are
Which of the following is the formula for calculating takttime?
The most highly customized products are
, Definition 6 of 60
The time between completions of successive units is known as the______________ of the line.
downtime
lead time
assembly time
cycle time
Definition 7 of 60
The standard that extends the benefits of quality management to all parties that are interested in
or affected by abusiness's operations is
Iso9014:2009
ISO9004:2009
Iso9005:2009
Iso9004:2019
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