,1. Multiple Choice: Which theory of change management
emphasizes the importance of communication and employee
involvement?
a) Kotter's 8-Step Change Model
b) Lewin's Change Management Model
c) McKinsey 7-S Model
d) ADKAR Model
Correct Answer: a) Kotter's 8-Step Change Model
Rationale: Kotter's model particularly stresses the need for
communication and the involvement of every level of the
organization in the change process.
2. Fill-in-the-Blank: __________ is a structured approach that
ensures changes are thoroughly and smoothly implemented, and
that the lasting benefits of change are achieved.
Correct Answer: Change management
Rationale: The term 'change management' refers to a systematic
approach that addresses and facilitates the necessary transition or
transformation of an organization's goals, processes, or
technologies.
, 3. True/False: Resistance to change is an irrational response from
employees.
Correct Answer: False
Rationale: Resistance to change is a natural human reaction to
uncertainty and potential threats to routine and can be a rational
response based on individual perspectives.
4. Multiple Response: Which of the following are key components
of effective change management? (Select all that apply)
a) Leadership alignment
b) Stakeholder engagement
c) Comprehensive communication plan
d) Budget allocation
Correct Answers: a) Leadership alignment, b) Stakeholder
engagement, c) Comprehensive communication plan
Rationale: Leadership alignment, stakeholder engagement, and a
comprehensive communication plan are essential for successful
change management, ensuring that all parts of the organization are
moving in the same direction with clear expectations.
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Bankart. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.