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Exam (elaborations)

COPE Health Exam Questions with Revised Answers

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  • Course
  • COPE Health
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  • COPE Health

COPE Health Exam Questions with Revised Answers Consequences for forgetting your ID Badge? - Answer-If you forget you badge you will not be able to attend shift When are the mandatory meetings? - Answer-Saturday or Sunday 1st and 3rd month of the rotation at 5pm By when is the schedule fin...

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  • September 2, 2024
  • 13
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • cope health
  • cope health exam
  • COPE Health
  • COPE Health
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Scholarsstudyguide
COPE Health Exam Questions with
Revised Answers
Consequences for forgetting your ID Badge? - Answer-If you forget you badge you will
not be able to attend shift

When are the mandatory meetings? - Answer-Saturday or Sunday
1st and 3rd month of the rotation at 5pm

By when is the schedule finalized? - Answer-the 16th of the month

When can participants make changes to the schedule? - Answer-16th through 30th

By when can participants add shifts? - Answer-the 1st of the month

What do you need to reschedule a shift? - Answer-Date and time of shift to be
rescheduled
Valid reason for rescheduling
Request replacement shift date and time

If you miss a shift you must? - Answer-Call Charger Nurse 15 minutes after shift has
began
Email the Department coordinator 24hrs prior
Provide reason and new shift date and time

Hours Audit request - Answer-Allow 2 weeks for processing

When can you request a letter of recommendation? - Answer-after 240 hrs have been
completed

Double departments - Answer-2 departments in one rotation

What is HIPAA - Answer-For patients to move from one insurance plan to another, it
makes it illegal for information to be released to inappropriate parties. Ensures patients
privacy.

Protected Health Information - Answer-Any info that can identify the person

Who is authorized to see information? - Answer-Access is based on a NEED-TO-
KNOW basis

Who is allowed to have patient information? - Answer-Caregiver

, Billing Departments
Accrediting agencies

What do you do if someone asks you to destroy any information? - Answer-Don't
destroy any information even if directed to do so.

What are the 5 patient identifications? - Answer-Patient's nurse
Whiteboard
Open-ended question
Wristband
Patients chart

What is the most common thing patients complain about? - Answer-Patient most
complain about food, beds, and service because these are the comforts that patients
desire to control but are unable to

8 Domains of HCAHPS - Answer-Nurse communication
Cleanliness & Quietness
Pain Management
Discharge Management
Physician communications
Responsiveness of Hospital Staff
Communications about Medication
Overall rating

AIDET - Answer-Acknowledge
Introduce
Duration
Explanation
Thank

KIAHI - Answer-Knock
Introduce
Asses
Hand hygiene
Identify patient

Emergency Procedure - Answer-Report incident/injury to Charge Nurse in you unit
Page COPE staff member
Include first & last name
Type of injury/incident
Time of injury/incident
Department assigned
Current location
Extension where you can be reached

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