Other
EDUC 317 Training and Development Telephone Quiz Athabasca University Athabasca University
- Course
- Institution
EDUC 317 Training and Development Telephone Quiz Athabasca University Athabasca University
[Show more]
Content preview
EDUC 317 Training and DevelopmentTelephone Quiz Athabasca University
Athabasca University
, lOMoARcPSD|6353920
Assignment: Phone Quiz 1
When you have completed Unit 3, contact your tutor to set up a time to complete the first phone
quiz in this course. The phone quiz is worth 10% of your mark. During the quiz, you will be
required to provide two- to three-minute answers to each of four questions. The questions will be
selected from the Review Your Learning sections in Units 1, 2, and 3. Your answer to each
question will be marked on a pass/fail basis.
1. What problem(s) does a needs analysis solve? How does it solve this problem(s)?
The needs analysis process is designed to identify when there is a gap between the desired
behaviour/performance and the actual/current performance. The textbook defines it as a "formal
process of identifying needs as gaps between current and desired results, placing those needs in
priority order based on the cost to meet each need versus the cost of ignoring it, and selecting the
most important needs for reduction or elimination. A need is considered to be a gap between
current and desired results, therefor the overall purpose of a needs analysis is to determine what
is causing the gap between these desired and current results.
A needs analysis will help identify whether the gaps are deficiencies in individual, group, or
organizational performance. It can help solve issues in regards to things such as:
a. Whether the strategic alignment of the organization is aligned with their specific goals for
each department and unit. If the organization set their current strategy without aligning it with
their training function and their human resources functions, their bottom line and shareholder
value can be negatively impacted, as training that is not linked to an organization's strategy can
lower the organization's market value.
b. It can determine whether the issue is environmental - and how to solve these environmental
issues. This could help determine whether new technologies, competitors, recessions, and trade
agreements could affect the need for content of training and employees' receptivity to be trained.
c. The resource analysis will help to identify the resources available to the organization which
may be required to design and implement the necessary training and development programs, and
it may also determine whether the organization will even have the proper resources required to
do so. This will help to determine whether training and development will be the solution, or
whether a lack of resources will mean that a less costly solution would work better for the
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller smartzone. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
72042 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
