CourseCareers Terminology questions with verified solutions
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Course
Course Careers
Institution
Course Careers
account
Contains all the records of customer interactions included contact information, preferred services, and transactions with your business
When is an account created
First time a customer buys from your business
Brainpower
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AE (Account Executive)/Closer
In charge ...
CourseCareers
Terminology questions
with verified solutions
2024-2025
account - answer Contains all the records of
customer interactions included contact
information, preferred services, and transactions
with your business
When is an account created - answer First time a
customer buys from your business
AE (Account Executive)/Closer - answer In charge
of closing deals by converting qualified leads into
paying customers
AM (Account Manager)/Farmer - answer In charge
of managing and up selling existing clients and
accounts
,ARR (annual recurring revenue) - answer Amount
of money a customer pays you every year on a
subscription model
ACV (annual contract value) - answer Average
annualized revenue per customer contract
account-based selling - answer Strategy where the
entire company coordinates to purse high value
accounts (ex: sales and marketing department)
BDR - answer Sales specialist focused on finding
new prospects, establishing foundational
relationships, and updating sales pipeline with new
leads
B2B - answer Selling business to business
B2C - answer Selling business to consumer
business unit - answer Group of people
representing a specific department or product
within a company such as accounting or
manufacturing
, Buyer Persona - answer representation of your
ideal customer for your business; created based on
market research and data from existing customers
buying signals - answer Buying is a verbal or
nonverbal cues that show a customer is ready to
make a purchase (signing up for free trial or asking
about contract specifics)
C-Level/C-Suite - answer Highest level executives;
C = chief
champion - answer Prospect within a company that
wants to purchase your product or service and is
willing to do everything they can to help convince
the others on behalf of the company to make a
purchase
Channel partner - answer Person or company that
offers services or products on behalf of another
company
Channel sales - answer Focusing on different sales
channels (ex: in-house sales, retailers, referrals,
dealers, etc)
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