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LSSGB Study Guide – Complete Study Set
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LSSGB Study Guide – Complete Study Set
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LSSGB Study Guide – Complete Study SetLean is a collection of tools and methodologies for minimizing process
variation. Right Ans - False
Six-Sigma emphasizes quality and consistency. Right Ans - True
The basic philosophy behind Lean is to deliver near perfect outcomes.
Right Ans - False
This is the basic philosophy of Six-Sigma not Lean.
The term Lean is used interchangeably with Six-Sigma. Right Ans - False
They are different. Lean focuses on efficiency. Six-Sigma focuses on quality
and consistency
For which of the following would it be appropriate to establish a Six-Sigma
process that focuses on delivering near-perfection. Right Ans - Aircraft
engine manufacturing
Dispensing the wrong medication at a nursing home is an example of one of
the fundamental challenges associated with Lean. Right Ans - True
This would be considered an Error and as such would be one of the three
fundamental challenges of Lean.
A process can be represented mathematically in the following way: Right
Ans - Y = f(x)
The mathematical expression for a process ,Y=f(x), relates which of the
following two characteristics of a process? Right Ans - Process inputs and
process outputs
The quality of the product or service delivered by a process is related to the
voice of the customer. Right Ans - True
, Which of the following represents the specification of product or service
capabilities or attributes that are necessary to meet customer expectations?
Right Ans - Critical to Quality
Which of the following is not a fundamental challenge in Six Sigma? Right
Ans - all of the above are fundamental challenges
(Output Variation, Monitoring and Control, Delays, Defects Waste and Errors)
The quality of parts, assemblies and products is related to _________ . Right
Ans - Critical to Quality
The Voice of the Customer is not the same as the Voice of the Process. Right
Ans - True
It is possible to design a process with no variation in output. Right Ans -
False
Kaizen is a Japanese word for ________ . Right Ans - continuous improvement
A Process is defined as a system that transforms outputs into inputs. Right
Ans - False
In the function Y=f(X), Y is defined as the process output. Right Ans - True
One advantage in using the concept Y=f(X) is that it implies the use of metrics
to measure both inputs and output. Right Ans - True
Which of the following is not considered one of the four fundamental
challenges. Right Ans - Revenue maximization
The Voice of the Customer must be accommodated by the Voice of the Process.
Right Ans - True
When the Voice of the Customer is accommodated within the voice of the
process, the customer will be satisfied with the results. Right Ans - True
5S focuses primarily on _______________ . Right Ans - increasing efficiency
Which of the following is not one of the 5s'? Right Ans - Schedule
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