CCT 300 Ch 1 Test Questions and 100% Correct Verified Answers
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Course
CCT
Institution
CCT
Which of the following best describes effective communication? - Answer Effective
communication is practical, factual, concise, clear, and persuasive.
__________ is any form of verbal or nonverbal response to a message. - Answer
feedback
Hong is showing her manager a slideshow presentation rega...
CCT 300 Ch 1 Test Questions and 100%
Correct Verified Answers
Which of the following best describes effective communication? - Answer Effective
communication is practical, factual, concise, clear, and persuasive.
__________ is any form of verbal or nonverbal response to a message. - Answer
feedback
Hong is showing her manager a slideshow presentation regarding the status of her
accounts.
Which of the following aspects of the communication model does Hong's slideshow
exemplify? - Answer communication medium
Which of the following is true when using technology for communication? - Answer
Technology helps with communication; it does not replace it.
Which of the following is NOT one of the skills that experts say are vital for success in
tomorrow's workplace? - Answer financial reporting
Fast, flexible teams must be empowered and autonomous, with open and transparent
communication. According to the textbook, which type of communication skills do
employers expect in order to achieve that goal? - Answer acquiring, processing, and
sharing information
Which of the following is an advantage when an organization has a less formal
hierarchy? - Answer better able to respond to change
, Danoesastro indicates there is less need for middle managers, and a greater need for
open and transparent communication. How is this achieved? - Answer social
communication model
Martin Danoesastro found that in his office, there was very little interaction between
departments. According to Danoesastro, which of the following is needed to create
alignment in an organization? - Answer communication
Danoesastro cites visits to companies such as Google, where work teams were based on
_____. - Answer small teams
The process of transferring information and meaning is called _____. - Answer
communication
To be effective, communication must ________. - Answer be practical and clear
Which of the following is one way communication is used to affect relationships in an
organization? - Answer strengthen the connection between a company and its
stakeholdersa
Using concrete language, specific detail, and information that is clear, accurate , and
ethical will help to create communication that ________. - Answer clarifies expectations
and responsibilities
__________ is the skill and ability to completely and objectively evaluate information in
order to provide logical conclusions and sound recommendations. - Answer Critical
thinking
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