Ferry Flight - ANSWER Flight designed to transport aircraft from one point to
another without passengers.
ERJ 175 - Embraer Regional Jet
Duty Time - ANSWER The period begins with the report for duty time and ends at
the release of duty time.
Domicile - Answer Flight attendants are based in the city indicated by the firm.
Direct Flight - Answer Most direct flights make intermediate stops.
Crew Resource Management - Answer Effective use and communication with all
resources to promote safe, efficient flight operations
Crewmember - Answer A person appointed to perform a duty in an aircraft during
flight time.
Connection - ANSWER A necessary plane change to reach to the destination.
Deadheading - Answer Transporting a crewmember from one location to another in
order to cover a journey
, Customer Service Agent (CSA): ANSWER Responsible for servicing clients,
whether as a customer relations, frontline, gate, cargo, or ground operations
representative.
Flight attendants communicate with customer service personnel during the
boarding and deplaning process.
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