LEAN SIX SIGMA GREEN BELT QUESTIONS WITH CORRECT VERIFIED ANSWERS 2024 EDITION, 100% GUARANTEED PASS, PROFESSOR VERIFIED
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Course
Six Sigma Green Belt
Institution
Six Sigma Green Belt
LEAN SIX SIGMA GREEN BELT QUESTIONS WITH
CORRECT VERIFIED ANSWERS 2024 EDITION, 100%
GUARANTEED PASS, PROFESSOR VERIFIED
responsiveness - ANSWER The Lean concepts of Just in Time and Continous flow focus on
Transactional Process - ANSWER In today's Lean terminology, what are processes associa...
LEAN SIX SIGMA GREEN BELT QUESTIONS WITH
CORRECT VERIFIED ANSWERS 2024 EDITION, 100%
GUARANTEED PASS, PROFESSOR VERIFIED
responsiveness - ANSWER The Lean concepts of Just in Time and Continous flow focus on
Transactional Process - ANSWER In today's Lean terminology, what are processes associated with non-
manufacturing areas of business or administration are referred to as?
office, service - ANSWER Lean transactional processes can be broken down into two primary functions.
What are those two functions?
in a service process - ANSWER In what type of process is the customer actually a part of the process?
Guides organizations to create and maintain an organized, clean and safe work environment as a
foundation for achieving Lean - ANSWER How is 5S/6S utilized during Lean improvement activities?
Implementing the Current Value Stream map - ANSWER Which of the following is NOT among the three
key techniques for improving a business transactional process?
An improved response to customer requirements - ANSWER What is one benefit of implementing Lean
methodologies within business processes?
Office output is often intangible and can take the form of information flow. - ANSWER What is the basic
difference in detecting waste in manufacturing and transactional environments?
not very well defined or documented. As a result it is often difficult to define defects or errors. - ANSWER
When starting a typical office improvement project, the improvement team will often find that
transactional processes are...
,standard work - ANSWER Which Lean tool enables flow by defining the sequence of steps and the time
required to perform them?
Personnel do not welcome change. They are happy the way things are. - ANSWER What difficulty is often
experienced while implementing Lean within a typical office environment?
non-physical constraints. - ANSWER In a theory of constraints context, policies, rules, measurements,
and training are examples of...
the bottleneck operation. - ANSWER In the theory of constraints, the pace of a non-bottleneck
production operation is controlled by the pace of...
strengthening the weakest link the chain - ANSWER One of the key ideas in Goldratt's theory of
constraints is to maximize system performance by...
controls material release duration in order to keep the buffer at a certain level - ANSWER The rope in a
theory of constraints system...
sets the pace - ANSWER The drum in a theory of constraints system...
the system constraint, or weak link - ANSWER In a theory of constraints system, throughput of the
process is determined by...
current reality tree - ANSWER A TOC tool which is used to examine the cause and effect logic behind the
current situation and which helps determine why that situation is different from its preferred state is
the...
Student Syndrome. - ANSWER A person waiting until the last possible moment before fully applying
themselves to completing a task is an example of...
protects the critical chain - ANSWER The buffer in a theory of constraints system...
,All the above - ANSWER A GB's Supervisor can support the LSS/CI program by...
Define Customer Value - ANSWER At what step of the Lean Roadmap would the GB begin his/her work?
define - ANSWER In what DMAIC phase is the Project Charter approved?
assure good change management is used for solution implementation. - ANSWER One way a GB's
Supervisor can support a project is to...
become familiar with the methodologies and tools the Green Belt are using. - ANSWER One way a GB's
Supervisor can promote the usage of Lean Six Sigma/Continuous Improvement is to...
The Green Belt's Supervisor. - ANSWER Whose responsibility is it to help secure the resources an
improvement team requires?
involves his/her day-to-day job functions and is within a process they are very familiar with. - ANSWER
Green Belts normally lead an improvement project that...
they are not supported properly and lack of good change management. - ANSWER The two biggest
reasons Lean Six Sigma/Continuous Improvement projects "fail" are...
serve on the Steering Committee that approves Black Belt projects. - ANSWER One way a Leader can
support the LSS/CI program is to...
Customer pain points or business imperatives - ANSWER Where do Leaders get Black Belt project ideas
from?
customers - ANSWER Process expectations and requirements are established by...
Define/Measure - ANSWER In the DMAIC lifecycle, the initial Voice of the Customer analysis should be
done in which project phase?
, an ongoing process. - ANSWER VOC is...
CTQ - ANSWER If a customer requires a defect-free product, this is called a...
an expectation gap, an unmet need, or a risk that the customer is experiencing. - ANSWER Process
improvement projects typically start because of...
meaningful data - ANSWER In order for VOC to be useful, we need to be able to convert customer
requirements into...
problem, opportunity, and risk. - ANSWER Customer needs can be categorized into three forms. They
are...
Must-be. - ANSWER After checking in at your hotel, you go to your room and discover that the room has
not been cleaned. This is an example of which element of a Kano analysis...
Quality Function Deployment - ANSWER Which tool ties VOC, competitive analysis, and technical results
to product and service designs?
Plan, Develop, Collect, Analyze, and Integrate - ANSWER The five steps of a VOC Study are...
in-depth qualitative interviews with a small number of carefully selected people. - ANSWER A focus
group can be defined as...
Attractive - ANSWER You check into a hotel and find a mint on the pillow case. This is an example of
which one of Dr. Kano's customer requirements?
Critical to Quality Variables - ANSWER Which one of the following terms describes the product or service
characteristics that are defined by the customer (internal or external) as important to their needs?
KPOVs - ANSWER Things that are measured as the outputs of the process are called?
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