Wellcare ACT Celene Mastery Practice Questions and Answers
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Course
WellCare Mastery
Institution
WellCare Mastery
Wellcare ACT Celene Mastery Practice
Questions and Answers
You can help prevent grievances by: (Select all that apply.) - Answer️️ -a.
Always confirming availability of the beneficiary's primary and specialist
providers by using the provider search tool available on the plan's website.
b. ...
Wellcare ACT Celene Mastery Practice
Questions and Answers
You can help prevent grievances by: (Select all that apply.) - Answer✔️✔️-a.
Always confirming availability of the beneficiary's primary and specialist
providers by using the provider search tool available on the plan's website.
b. Always using plan materials to clearly explain plan benefits and cost
(including medications) and check for understanding.
c. Always confirming a beneficiary's intent to enroll before accepting their
enrollment application.
(All of the above)
Which of the following is not an example of Protected Health Information
(PHI)? - Answer✔️✔️-Library card
When enrolling a D-SNP beneficiary, be sure to verify plan enrollment
eligibility and that the Medicare Savings Program (MSP) level is eligible for
the requested plan. - Answer✔️✔️-True
Member PHI can be stored on an external hard drive or a cloud storage
service like Google Drive or Apple Cloud. - Answer✔️✔️-False
Medicare Star Ratings and performance are at the forefront of Wellcare's
quality strategy. Wellcare's quality focus consists of six drivers. Which of
the following is not a Wellcare quality driver? - Answer✔️✔️-Member
Payments - (The Six Drivers are Member Service, Serving Government
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