Cigna 2024 Selling With Integrity
1. Cigna Guiding Principle for representatives, agents, and partners: - B. Always do the right thing!
2. Cigna Guiding Principle for representatives, agents, and partners (repeated): - B. Always do the right thing!
3. True statement about Scope of Appoi...
1. Cigna Guiding Principle for representatives, agents, and partners:
- ✅ B. Always do the right thing!
2. Cigna Guiding Principle for representatives, agents, and partners (repeated):
- ✅ B. Always do the right thing!
3. True statement about Scope of Appointment (SOA) requirements:
- ✅ A. Every planned one-on-one appointment must have an SOA completed prior to the meeting.
4. True statement about Scope of Appointment (SOA) requirements (repeated):
- ✅ A. Every planned one-on-one appointment must have an SOA completed prior to the meeting.
5. What Bella Cruz can do while enrolling a customer on an inbound call using the Enrollment script:
- ✅ C. She cannot skip or modify the enrollment script; it must be used exactly as written.
6. What Bella Cruz can do while enrolling a customer on an inbound call using the Enrollment script
(repeated):
- ✅ C. She cannot skip or modify the enrollment script; it must be used exactly as written.
7. Important types of preparation for a sales agent:
- ✅ D. Mental preparation and material preparation.
8. Important types of preparation for a sales agent (repeated):
- ✅ D. Mental preparation and material preparation.
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