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Exam (elaborations)

Cigna HealthSpring 2024

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Cigna HealthSpring 2024 1. True statement about the Summary of Benefits: - All of the items listed (A, B, and C) are correct. 2. Consultative selling skills include: - All options listed are included in the skills. 3. Helping with needs assessment during a sales meeting includes: - U...

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  • August 29, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Cigna HealthSpring 2024
  • Cigna HealthSpring 2024
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CertifiedGrades
Cigna HealthSpring 2024
1. True statement about the Summary of Benefits:

- ✅ All of the items listed (A, B, and C) are correct.



2. Consultative selling skills include:

- ✅ All options listed are included in the skills.



3. Helping with needs assessment during a sales meeting includes:

- ✅ Using questioning techniques and concentrating on understanding and fulfilling the customer’s
needs.



4. Accurate statement regarding submitting an enrollment application:

- ✅ The completed enrollment application must be submitted within two calendar days.



5. Cigna Guiding Principle for representatives, brokers, and partners to follow:

- ✅ Always do the right thing!



6. True statement about the new PPO plan:

- ✅ Choosing a Primary Care Physician (PCP) is not mandatory for enrollment.



7. Requirements for Lucas Sanderson, a licensed sales agent who has become a Cigna employee:

- ✅ He must still fulfill requirements B and C to sell Cigna Medicare plans.



8. Truth about AEP enrollment submission:

- ✅ Options B and D are accurate.



9. Compliant way to introduce yourself as a sales agent:

- ✅ You can refer to yourself as a Health Plan/Benefits Consultant or a similar title.

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