Cigna’s Test-Out Exam for Selling with Integrity
When verifying if a doctor is in the Cigna Healthcare network, which of the following is correct? - You should verify doctors and other providers using the Provider Lookup Tool, download the daily
provider spreadsheets from the resource libr...
When verifying if a doctor is in the Cigna Healthcare network, which of the following is correct?
- ✅ You should verify doctors and other providers using the Provider Lookup Tool, download the daily
provider spreadsheets from the resource library, and/or call the CARL Unit.
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What key points can you discuss with your customer to help them understand their prescription drug
coverage?
- ✅ All of the above.
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What is a key consultative selling skill that is essential for building trust and establishing a long-term
customer relationship?
- ✅ Rapport.
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How can you best position the benefits of our plans to align with a customer's specific needs?
- ✅ Craft a narrative about how the plan addresses their specific concerns or needs.
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Which of the following statements is true about the Scope of Appointment (SOA) requirements?
- ✅ All planned one-on-one appointments require the completion of an SOA prior to the appointment.
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