Plan
Organize
Lead
Control correct answers 4 major types of mangerial tasks
Make decisions
Set objectives
Strategize correct answers Planning tasks
Assign tasks
Allocate resources
Coordinate teams correct answers Organizing tasks
Motivate
Inspire
Provide support correct answers L...
Technical
Interpersonal/people-oriented
Conceptual correct answers Three types of skills that differentiate effective from ineffective
managers
Technical skills correct answers Need to know what the people you are leading are doing and
have knowledge in that area
important for lower management
Interpersonal/people-oriented correct answers "human" or "soft" skills; having knowledge
about what people think; empathy, charm, social awareness, influence others; knowing how
to speak to people
important for middle management
Conceptual correct answers more judgement, less ability to look up or protocol to follow;
critical thinking; making decisions on problems that are not defined
important for upper management
lower, middle, upper correct answers 3 major levels of management
lower management correct answers team leader; 5-10 people
operating in a structure set by upper management; direct and interactive; thinking ahead 1-3
months
technical skills are important
middle management correct answers manage up & down
regional/plant manager; translating upper management to lower level units; interpersonal
skills even more important
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