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MHA 702 Study Hints for exam 7 Questions And Answers
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MHA 702 Study Hints for exam 7Questions And Answers
Authoritarian - correct answer ✅focus is on work, minimizes the
importance of people, motivating force for productivity is fear,
autocratic managers are unquestionably "in charge", and employees
have 2 options- do as they are told or leave.
Legalistic - correct answer ✅Began in the 1930s w/ passage of
wage/hour laws and the enactment of labor laws. Expanded the civil
rights act of '64. Managers interact with employees out of strict regard
for employee rights.
Humanistic - correct answer ✅contented, well treated employees who
are dealt with fairly. Employees equitably are generally better producers
and more loyal than those who are not treated so.
Two significant influences (Humanistic) - correct answer ✅legislation
and the human relations movement in management.
Where are most managers now? - correct answer ✅scientific
management and human relations. In most circumstances, people-
centered management is more effective in inspiring productivity than is
production-centered management.
Are authoritarian management and managers who use an authoritative
style the same - remember Goleman's article? - correct answer ✅No,
Authoritarian: "Do as you are told", dictates, my way or the highway
, MHA 702 Study Hints for exam 7
Questions And Answers
Authoritative: "Follow me', guide, sets the goals for you to follow
Origins of the school of scientific management: why did it come about
and what happened to it? - correct answer ✅Early 1900s.
Focus is on the process(work) and production (output), while largely
ignoring people(employee)it strengthened the concept of Production-
centered management. Introduction of ergonomics
Theory X - correct answer ✅"Your job is to get as much work as you
can out of me. My job is to do as little work as possible."
Employees are indifferent, passive, and even resistant to organizational
needs. Supervisors must constantly control workers
Underlying assumptions (Theory X) - correct answer ✅- People are
inclined to work as little as possible
- Most people lack ambition, dislike responsibility and prefer to be told
what to do
- People are resistant to change
- The average person is gullible, easily duped, and not particular bright
Theory Y - correct answer ✅People are not passive or resistant to
organizational needs. Motivation, capacity, potential and readiness to
work toward organizational goals are innately present. Managers are
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