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MHA 702 exam 1 Questions And Answers
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MHA 702 exam 1 Questions AndAnswers
perceived within organization: clerical model, counseling model,
industrial model, control model, consulting model - correct answer
✅traditional HR models
paperwork based - correct answer ✅clerical model
supporting employee growth; reacting to the environment not
promoting it, provide resource, stress training and development,
advocate for employees; **common in Healthcare - correct answer
✅Counseling model
requires unions; HR guided by contracts; activities and procedures are
specified by contract, facilitates meetings, not much flexibility - correct
answer ✅Industrial Model
HR part of main staff; Japanese taught model; uncommon in America,
HR has substantial power, bureaucratic (common Japanese) - correct
answer ✅Control Model
HR seen as "expert resources"; functions are "consultive" **common in
large orgs, doing what you ask them to do - correct answer
✅Consulting Model
,MHA 702 exam 1 Questions And
Answers
Based on Perception within organization, describe what they see -
correct answer ✅Traditional HR Models are based upon
functions HR performs for org, org goals, how HR performs and
functions: alternative clerical, legal, financial, managerial, humanistic,
behavioral science - correct answer ✅alternative HR models
Acquire data, maintain records, file reports (HR is seen as passive and
relatively weak) - correct answer ✅Alternative Clerical Model
compliance to law and regulations, most common in unionized, HR
viewed as bureaucratic, intrusive, obstructive, max attention to
compliance w/law - correct answer ✅Legal Model
HR well-versed in finances; focused on money, not how they treat
people; *places finances over employee relations, this is a hazard
because they are always looking at money not how we treat people -
correct answer ✅Financial Model
Same goals as line MANAGERS. HR is "de-centralized", everyone
interprets same guidelines differently, no central core, inconsistency in
application of HR practices - correct answer ✅Managerial Model
, MHA 702 exam 1 Questions And
Answers
higher quality of work, enhancing work life balance of individuals,
**common for more professionals, education, sophisticated. Promotes
human value and potential - correct answer ✅Humanistic Model
managers and employees=more sophisticated; using social psych to
drive HR; employee incentive programs; using psych data; humanism
with scientific support - correct answer ✅Behavioral Science Model
Organizational, Operational, Functional...how they actually function,
functions of HR performance for org, org goals and mission, - correct
answer ✅Alternative HR Models are based on -blank-
perception and org goals. traditional models and alternative models. -
correct answer ✅bigger orgs will have the HR department structured
by _____
Technological (past 15-20 yrs)
Financial (Decreased reimbursement)
Social- (what society expects of HC orgs) - correct answer ✅Three
Significant Changes Facing Healthcare Orgs
"down-sizing, retrenchment; focus is desired outcome, not the current
situation" what is the outcome we want and how can we re-engineer
everything most effectively and efficiently to get that outcome.
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