Publix Deli Knowledge Exam Questions And
Correct Answers
Our Mission at Publix is to be the premier quality food retailer in the world. - answer✔✔Publix
Mission
Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment
security; devotion to stewardship of stockholders; involvement as citizens in the community. -
answer✔✔5 Mission Commitments
Internal and External - answer✔✔Two Types of Customers
other associates, vendors, suppliers, drivers, and store management - answer✔✔Internal
Customer
customers that shop in the store: exceed the expectations prompt service, freshest product,
education of customers. - answer✔✔External Customer
always look to add value to the role you play, carefully order and handle product to prevent out
of stock product and ensure product quality - answer✔✔Customer Value
job efficiency, controlling supply usage, preventing damages, awareness and report losses or
theft, recycling - answer✔✔Intolerance of Waste
enhancing your role, adding your value and achieving tasks quickly and efficiently and correctly
adds to the security of employment - answer✔✔Dedicated to the Dignity, Value, and
Employment Security of our associates
following the standards and policies maximizing your sales and profit - answer✔✔Devotion to
Stewardship of Stockholders
support community they are neighbors - answer✔✔Involved as Responsible Citizens in our
Communities
the promise and guarantee to provide premier customer service and quality products to our
customers - answer✔✔Publix Guarantee
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