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PHR PRACTICE QUESTIONS AND ANSWERS
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PHR PRACTICE QUESTIONS AND ANSWERS
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PHR PRACTICE QUESTIONS AND ANSWERS80/20 rule - Answers -80 percent of problems are caused by 20 percent causes. Pareto
chart.
Which of the following is the correct sequence of instructional design? - Answers -
(ADDIE) Analysis, design, development, implementation, evaluation. The ADDIE model
is used to describe the process of instructional design. It focuses on first identifying the
gap between desired and actual behavior, designing and developing programs to bridge
that gap, implementing the training program, and then evaluating the effectiveness of
the training.
pay equity - Answers -defined by what the employee brings to the job (inputs) and what
they receive as rewards (outcomes). Degree of secrecy, how wages are set, and the
process for determining value are all elements of organizational justice.
yellow dog contract - Answers -an agreement some companies forced workers to take
that forbade them from joining a union. This was a method used to limit the power of
unions, thus hampering their development. Outlawed in 1932 by the Norris-LaGuardia
Act.
Petermann v. International Brotherhood of Teamsters - Answers -
Workers' compensation, unemployment, and medical benefits are all calculated using
which of the following modifiers? - Answers -The loss experience, or experience
modifier is used to modify or recalculate the rate of insurance an employer must pay. An
employer's insurance premium is based on the amount of use, similar to car insurance.
The more claims an employer has, the more expensive it is to purchase the insurance.
Older Worker Benefits Protection Act (OWBPA) - Answers -amended the Age
Discrimination in Employment Act.
Which of the following acts was an amendment to the Employee Retirement Income
Security Act (ERISA)? - Answers -There have been a number of amendments to
ERISA, typically expanding the protection for health benefit plan participants and
beneficiaries. These amendments include the Consolidated Omnibus Budget
Reconciliation Act (COBRA), the Health Insurance Portability and Accountability Act
(HIPAA), and the Mental Health Parity Act (MHPA).
learning organization - Answers -Peter Senge pioneered the concept. It incorporates the
concept of lifelong learning using five disciplines: systems thinking, personal mastery,
mental models, building a shared vision, and team learning.
Cliff Vesting - Answers -Requires participants to complete a specific number of years of
service with an employer before they get any vested benefits, after which they are 100%
vested.
, Alternative Dispute Resolution (ADR) - Answers -The resolution of disputes in ways
other than those involved in the traditional judicial process. Negotiation, mediation, and
arbitration are forms of ADR. Without litigation.
Foreign Corrupt Practices Act (1977) - Answers -a law that makes it a crime for U.S.
corporations to bribe an official of a foreign government or political party to obtain or
retain business
Burlington Industries, Inc. v. Ellerth - Answers -Employers are liable if supervisors
create a hostile work environment for employees.
Vicarious Liability - Answers -Legal doctrine under which a party can be held liable for
the wrongful actions of another party.
Respondeat Superior - Answers -"Let the master answer" an employer is vicariously
liable for the behavior of an employee working within his or her scope of employment
Welfare and Pension Disclosure Act (WPDA) - Answers -1958, Congress first attempt to
control private pension plans, requiring administrators to file a description of the plan
with the DOL.
summative evaluation - Answers -Reaction, learning, behavior and results.
Lockouts - Answers -a company tactic to fight unions by not allowing employees on the
property to work
corporate responsibility - Answers -Business behavior that is focused on building
external strategic relationships. Identifying CR goals and resulting behaviors used for
future decision making is an element of the strategic planning process.
entitlement philosophy - Answers -Traditional compensation philosophy that gives
automatic salary increases based on seniority.
LMRDA (Labor Management Reporting and Disclosure Act) - Answers -Taft Hartley act,
one regulation is prohibition of closed shops and the allowances of union shops with the
consent of the majority of employees.
Zipper clause - Answers -an employment agreement in which both parties waive the
right to demand bargaining on any matter not dealt with in the contract, regardless of
whether that matter was contemplated when the contract was negotiated or signed.
Strategic Management - Answers -Ongoing process of innovation, advantage, value
creation, and reassessment used to forecast the next organizational challenge. These
functions are planning, organizing, directing, and controlling.
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