WGU C715 Organizational Behavior
Practice Exam Guide | Questions and
Answers Rated A+ | Latest 2024
McClelland's theory of needs - Correct Answer - A theory that states
achievement, power, and affiliation are three important needs that help
explain motivation.
McClelland's 3 needs - Correct Answer - 1. Need for achievement
(nAch)
2. Need for power (nPow)
3. Need for affiliation (nAff); explain motivation
Need for affiliation (nAff) - Correct Answer - The desire for friendly and
close interpersonal relationships.
Need for power (nPow) - Correct Answer - The need to make others
behave in a way in which they would not have behaved otherwise.
Need for achievement (nAch) - Correct Answer - The drive to excel, to
achieve in relationship to a set of standards, and to strive to succeed.
,self-determination theory - Correct Answer - A theory that is concerned
with the motivation behind choices people make without external
influence and interference.
cognitive evaluation theory - Correct Answer - A version of self-
determination theory which holds that allocating extrinsic rewards for
behavior that had been previously intrinsically rewarding tends to
decrease the overall level of motivation if the rewards are seen as
controlling.
self-concordance - Correct Answer - The degree to which peoples'
reasons for pursuing goals are consistent with their interests and core
values.
job engagement - Correct Answer - The investment of an employee's
physical, cognitive, and emotional energies into job performance.
goal-setting theory - Correct Answer - A theory that says that specific
and difficult goals, with feedback, lead to higher performance.
management by objectives (MBO) - Correct Answer - A program that
encompasses specific goals, participatively set, for an explicit time
period, with feedback on goal progress.
self-efficacy - Correct Answer - An individual's belief that he or she is
capable of performing a task.
,reinforcement theory - Correct Answer - A theory that says that
behavior is a function of its consequences.
behaviorism - Correct Answer - A theory that argues that behavior
follows stimuli in a relatively unthinking manner.
social-learning theory - Correct Answer - The view that we can learn
through both observation and direct experience.
equity theory - Correct Answer - A theory that says that individuals
compare their job inputs and outcomes with those of others and then
respond to eliminate any inequities.
distributive justice - Correct Answer - Perceived fairness of the amount
and allocation of rewards among individuals.
organizational justice - Correct Answer - An overall perception of what
is fair in the workplace, composed of distributive, procedural, and
interactional justice.
procedural justice - Correct Answer - The perceived fairness of the
process used to determine the distribution of rewards.
, interactional justice - Correct Answer - The perceived degree to which
an individual is treated with dignity, concern, and respect.
expectancy theory - Correct Answer - A theory that says that the
strength of a tendency to act in a certain way depends on the strength
of an expectation that the act will be followed by a given outcome and
on the attractiveness of that outcome to the individual.
Formal Group - Correct Answer - A designated work group defined by
an organization's structure.
Informal Group - Correct Answer - A group that is neither formally
structured nor organizationally determined; such a group appears in
response to the need for social contact.
Social Identity Theory - Correct Answer - Perspective that considers
when and why individuals consider themselves members of groups.
Ingroup Favoritism - Correct Answer - Perspective in which we see
members of our ingroup as better than other people, and people not in
our group as all the same.
Important characteristics of a social identity. - Correct Answer -
Similarity, Distinctiveness, Status, Uncertainty reduction
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