NECI 911 Dispatch Certificate Test Exam Questions With Correct Answers
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Course
NECI 911
Institution
NECI 911
NECI 911 Dispatch Certificate Test Exam
Questions With Correct Answers
Code of Ethics - answerSet boundaries before any unwanted events occur
Values - answerBelief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency - answerContinuous improvement, caller satisfactio...
NECI 911 Dispatch Certificate Test Exam
Questions With Correct Answers
Code of Ethics - answer✔✔Set boundaries before any unwanted events occur
Values - answer✔✔Belief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency - answer✔✔Continuous improvement, caller satisfaction, employee
development, innovation, maximize utilization of resources, and commitment to the community
Ethics - answer✔✔The word originates from the Greek word "ethikos" meaning moral or
showing moral character
Two Aspects of Ethics - answer✔✔1. The ability to discern right from wrong, good from evil
and proprietary from in-proprietary
2. The commitment to do what is right good and proper
liability - answer✔✔Legal responsibility for an action
Vicarious Liability - answer✔✔A legal concept that holds someone liable for their actions and
for the actions, inactions, errors and omissions of those employees they supervise
Standard of Care - answer✔✔Reasonable actions, under the circumstances, in comparison to the
actions of others with similar training and direction in a given situation. Failure to meet the
standard of care is a breach of duty and a component of negligence.
9-1-1 Standard of Care - answer✔✔1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
Negligence - answer✔✔Failure to exercise the degree of care considered reasonable (under the
circumstances) resulting in an unknown intended injury to another person
Negligence is the result of... - answer✔✔Carelessness, forgetfulness, and attentive, indifferent,
and lax
, THEBRIGHT EXAM SOLUTIONS 8/20/2024 8:37 PM
True or False: intent to harm is not required to prove negligence - answer✔✔True
Four Components of Negligence - answer✔✔1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
Gross Negligence - answer✔✔When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure, training procedures or other
laws, ordinances, rules or regulations
Three types of law - answer✔✔1. Constitutional
2. criminal
3. Civil
Constitution three branches - answer✔✔1. Executive
2. Legislative
3. Judiciary
Contract Law - answer✔✔Legally binding exchange of promises or agreement between parties
that the law will enforce
Tort Law - answer✔✔Negligence, nuisance, defamation, international thoughts, statuary
towards, economic towards and competition law
Property Law - answer✔✔Property designates those things that are commonly recognized as
being the possession of a person or group. Important types of property include real property,
personal property, and intellectual property
Family Law - answer✔✔Area of law that deals with marriage, civil unions, domestic partners,
abuse, legitimacy, adoption, abduction, divorce, custody, property settlements, visitation and
awards
Tort Law - answer✔✔Most likely to affect 9-1-1 personnel— is a negligence suit alleging a
failure to meet a standard of care
Prima Facie Case of Negligence - answer✔✔1. Defendant must have owned a duty to the
plaintiff
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