SAFe Agile Product Management (APM) Exam Questions
with Verified Answers.
The PM may fulfill the role of the _____? - Correct Answer Product owner: defining
stories, prioritizing team backlogs, accepting stories, etc.
T or F? PM supports all product aspects - Correct Answer True - Acts as marketing,
contact for ales, reviews legal agreements, responses to service requests, manages
valuesteam economics
PMs rely on ___ for development facing concerns - Correct Answer Product Owners
Four dimensions of product management stakeholders - Correct Answer Business
goals, getting it off the shelf (shipped), getting it built and leveraging support
____________ ____________ is an iterative solution development process that
promotes a holistic approach to delighting all stakeholders - Correct Answer Design
thinking
Desirable, sustainable, feasible and _________ are the four areas of design thinking -
Correct Answer viable
Driving product strategy and execution, communicating vision, managing program
backlog all have to do with what APM area? - Correct Answer Feasible
What are the 2 populations of Geoffrey Moore's Crossing the Chasm? - Correct Answer
Early adopters and late adopters
What is Design Thinking's double diamond? - Correct Answer Understand the problem,
design the right solution
What are the two steps of Understanding the Problem in Design Thinking? - Correct
Answer Discover (diverge), Define (converge)
What the two steps of Designing the right solution in Design thinking? - Correct Answer
Develop (diverge), Deliver (Converge)
Focuses on the who, what and why, Determines concepts, opinions and values,
assesses value provided and what internal/external customers will pay, influences
marketing and sales is what research area? - Correct Answer Market Research
Fuses on the how, observes and evaluates what customers and users do, determines
how customers use or will use the product, influences capabilities and features is what
research area? - Correct Answer User research
, What research area generally aligns to long-term product development planning
horizions? - Correct Answer Market research
T or F. Continuous exploration is market research - Correct Answer True
What are the 5 populations of diffusion of innovation? - Correct Answer Innovators,
early adopters, early majority, later majority and laggards
What kind of data is: Previously collected and published data, and may or may not
address specific questions - Correct Answer Secondary data
What kind of data is: custom designed and implemented to answer specific questions as
best as possible? - Correct Answer Primary data
Usage analytics/product telemetry, government data and libraries are all examples of
what kind of data? - Correct Answer Secondary data
A/B testing, questionnaires/surveys are examples of what kind of Primary data? -
Correct Answer Quantitative
SImple surveys, Gemba, innovation games and trade studies are examples of what kind
of Primary Data? - Correct Answer Qualitative
What of these are considered user research: Usage analytics, government data,
libraries, syndicated/private data? - Correct Answer syndicated/private data
Which of these are considered market research? Choice modeling, conjoint analysis,
questionnaires/surveys or A/B testing? - Correct Answer None - they are all primary
market research
Builds customer empathy with team doing the research, creates vivid, concrete
language and commitment to solve customers problems, forms the foundation of
innovation by letting you explore 'what you don't know you don't know' are all strengths
of what kind of research? - Correct Answer Qualitative research
Is less objective than other market research methods, does not scale to large numbers
of people is not statistically significant are all weaknesses of what kind of research? -
Correct Answer Qualitative research
Using segmentation or sampling helps in what area of product management? - Correct
Answer research, among other areas
__________ research is often more obtainable and useful with large complex solutions
having: relatively small numbers of customers, a small number of transactions with each
customer, transactions costing hundreds of thousands to millions of dollars - Correct
Answer Qualitative