Exam (elaborations)
UARK MGMT 2103 chapter 13 Questions and Answers Fully Solved
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UARK MGMT 2103 chapter 13
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UARK MGMT 2103 chapter 13Group - answerTwo or more individuals who interact and share norms, goals, and
possess a common identity
Formal groups - answerassigned by organizations to accomplish specific goals
informal groups - answermembers overriding purpose for meeting is friendship or
common interest
Roles/group roles - answera set of expected behaviors for a given position/for members
of group as a whole
task roles - answerEnables the group to define, clarify, and seek common purpose
Maintenance roles - answerfosters supportive and constructive interpersonal
realtionships
Norms - answeran attitude, opinion, feeling, or action shared by two or more people that
guides behavior
Tuckman's model - answerGroups progress through five stages
- forming, storming, norming, performing, and adjourning
punctuated equilibrium model - answergroups do not necessarily progress through
specific stages, but rather have periods of relatively little task activity punctuated by
periods of high performance
Forming - answer"Ice-breaking" stage
Group members uncertain about their role
Mutual trust is low
Good deal of holding back to see who is in charge
Conflict is beneficial and leads to increased creativity
Storming - answerTime of testing
Testing leader's policies and assumptions and how they fit into the power structure
Subgroups take shape
Subtle forms of rebellion occur
Norming - answerA respected member, other than the leader, challenges the group to
resolve power struggles and questions about authority and power are resolved
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