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WGU Information Technology Management - C954 UCertify Flashcards (Solved) 100% Correct!!
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WGU Information Technology Management - C954 UCertify Flashcards (Solved) 100% Correct!!
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Name: Score:646 Multiple choice questions
Term 1 of 646
Serves the managerial level; Models information using OLAP, which provides assistance in
evaluating and choosing among different courses of action. It enables high-level managers to
examine and manipulate large amounts of detailed data from different internal and external
sources. Typically rely on internal data only.
Executive information system (eis)
Decision support system (DSS)
Database management system (dbms)
Transaction processing system (tps)
Term 2 of 646
Occurs when an organization can significantly impact it market share by being first to market with
a competitive advantage
Threat of substitute products or services
International organization for standardization (ISO)
World Future Society Trends
First-mover advantage
,Term 3 of 646
A software development methodology that uses a sequence of phases in which the output of
each phase becomes the input for the next. Requires stakeholders to provide a comprehensive
list of requirements
Waterfall
Big data
Feasibility Studies
Information ethics
,Term 4 of 646
Analyze the competitive forces within the environment in which a company operates to assess the
potential for profitability in an industry.
1. Threat of new entrants
2. Threat of substitutes
3. Customer bargaining power
4. Supplier bargaining power
5. Internal competition (rivalry)
System virtualization
Porter's Five Forces Model
World Future Society Trends
Global inventory management system
Term 5 of 646
Gathered during the analysis phase of the SDLC; The specific business requests the system must
meet to be successful, so the SDLC analysis phase is critical because this drives the entire systems
development effort
Internet of things (IoT)
Business requirements
Backward integration
Affiliate programs
, Term 6 of 646
Includes the tasks activities and responsibilities required to execute each step in a business
process
Typosquatting
Workflow
Regression model
Data governance
Definition 7 of 646
Customer analytics
Guides users through marketing campaigns by performing such tasks as campaign
definition, planning, scheduling, segmentation, and success analysis
Occurs when the user goes into an emotional state of over-analysis (or over-thinking) a
situation so that decision or action is never taken in effect paralyzing the outcome.
Includes the tests and evaluations used to determine compliance with data governance
polices to ensure correctness of data
Involves gathering, classifying, comparing, and studying customer data to identify buying
trends, at-risk customers, and potential future opportunities
Definition 8 of 646
Application service provider license
Provides employees with a subset of CRM applications available through a web browser
Specialty software paid for on license basis or per-use basis or usage based licensing
Focuses on keeping supplies satisfied by evaluating and categorizing suppliers for different
projects which optimizes supplier selection
Specific factor that can limit options
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