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SPC1017 INTRODUCTION TO SPEECH AND COMMUNICATION EXAM LATEST UPDATED
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SPC1017 INTRODUCTION TO SPEECH ANDCOMMUNICATION EXAM LATEST UPDATED
2024-2025
The Principle Point #1: Be aware of your communication with yourself and others.
- ANSWER - Be aware of your intrapersonal communication.
- Be conscious of how your intrapersonal communication or self-talk affects your
communication with others and your overall communication behaviour.
- Be aware of the communication behaviour of others.
Principle Point #2: Effectively use and interpret verbal messages. - ANSWER - Use
clear and precise words to explain ideas and concepts to others.
- Make a concerted effort to accurately interpret the words of others.
Principle Point #3: Effectively use and interpret nonverbal messages. - ANSWER -
Use nonverbal, unspoken cues to express feelings and emotions to others or to
modify the explicit verbal message you are communicating to others.
- Make a conscious effort to accurately decode the nonverbal messages of others.
Principle Point #4: Listen and respond thoughtfully to others. - ANSWER - Be
other-oriented by taking special care to listen to both the verbal and nonverbal
messages of others.
- Be deliberate in how you provide feedback to those to whom you are listening.
Principle Point #5: Appropriately adapt messages to others. - ANSWER - Use your
listening and nonverbal communication skills to help you appropriately adjust both
your message and how you communicate it to others.
- Make ethical choices about how to best formulate a message and respond to
others to achieve your communication goals.
,Other-oriented - ANSWER Being focused on the needs and concerns of others
while maintaining one's integrity.
Communication Characteristics - ANSWER 1.) Communication is inescapable.
2.) Communication is irreversible.
3.) Communication is complicated.
Communication emphasizes content and relationships (content dimension &
relationship dimension). Communication is also governed by rules.
What are the three criteria that can be used to determine whether communication is
competent? - ANSWER 1.) The message should be understood.
2.) The message should achieve its intended effect.
3.) The message should be ethical.
Identify and explain three communication contexts. - ANSWER 1.) Interpersonal
Communication.
- Versus impersonal communication.
2.) Group Communication.
- Small group communication.
3.) Presentational Communication.
- Rhetoric.
What is self-awareness? - ANSWER Self-awareness is the ability to develop and
communicate a representation of yourself to others.
What are the components of the self-concept as described by William James? -
ANSWER Attitudes, beliefs, and values. The philosopher believed that three
"selves" exist in each of us: the material self, the social self, and the spiritual self.
Self-concept is also developed through our communication with others, our
association with various groups, the roles we assume in our lives, and the labels we
use to describe ourselves.
,What are factors that affect one's level of self-esteem? - ANSWER Primarily
gender, your comparisons of yourself to others, the expectations your hold for
yourself, and your self-fulfilling prophecies.
Name the six communication strategies for enhancing one's self-esteem. -
ANSWER 1.) Engage in positive self-talk.
2.) Visualize the behavior you want to enact or the attributes you wish to acquire.
3.) Reframe, meaning redefine events and experiences from a different point of
view.
4.) Develop honest relationships and grow from feedback.
5.) Surround yourself with positive people.
6.) Lose your baggage.
Explain the three stages of perception. - ANSWER 1.) Attention and selection,
when you notice and choose stimuli in your environment on which to focus.
2.) Organization, when you convert stimuli into understandable information.
3.) Interpretation, when you attach meaning to what you have attended to, selected,
and organized.
What are the communication strategies that can improve one's perception? -
ANSWER Increasing awareness by fully listening, observing, and paying attention
to your surroundings and other people. Avoid stereotypes or generalizations about
people. Check your perceptions.
Direct perception checking - ANSWER Asking someone else whether your
interpretations of what you perceive are correct.
, Indirect perception checking - ANSWER Using your own perceptual abilities to
seek additional information to confirm or refute your interpretations of someone's
behavior.
2.1-2.6: The Principle Points: #1 Be aware of your communication with yourself
and others. - ANSWER - Becoming aware of yourself as you develop your
self-concept involves communicating with others, associating with groups with
whom you identify, assuming social roles, and selecting self-labels that describe
who you are.
- Inventory yourself for any negative self-fulfilling prophecies that can be
detrimental to your self-esteem.
- Engage in positive intrapersonal communication, or self-talk, because a
heightened awareness of how you talk to yourself can help enhance self-esteem.
- Develop your perceptual abilities by becoming more aware for yourself and
others.
- Use direct and indirect perception checks to sharpen your perceptual accuracy.
2.1: Communication Principles for a Lifetime: Adapt, Aware, Verbal, Nonverbal,
and Listen & Respond - ANSWER - Adapt: appropriately adapt messages to others.
- Aware: be aware of your communication with yourself and others.
- Verbal: effectively use and interpret verbal messages.
- Nonverbal: effectively use and interpret nonverbal messages.
- Listen & Respond: listen and respond thoughtfully to others.
What is included in Abraham Maslow's Framework? - ANSWER - Unconscious
incompetence.
- Conscious incompetence.
- Conscious competence.
- Unconscious competence.
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