MGMT 310 Final Exam (Ch 1-17) || A Verified A+ Pass.
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Course
MGMT 310
Institution
MGMT 310
Molly heads a large company that has just experienced a major brain drain. She immediately increases compensation to new employees and gives each employee with over 10 years experience an extra 3 days of paid vacation per year. This is an example of: correct answers reactive HR strategy
Which of...
MGMT 310 Final Exam (Ch 1-17) || A Verified A+ Pass.
Molly heads a large company that has just experienced a major brain drain. She immediately
increases compensation to new employees and gives each employee with over 10 years
experience an extra 3 days of paid vacation per year. This is an example of: correct answers
reactive HR strategy
Which of the following is LEAST important when determining which HR strategies will
positively impact a firm's performance? correct answers Overall cost leadership strategy
Salaried employees are also known as ________ employees. correct answers exempt
An evolutionary firm would most likely: correct answers be highly decentralized and flexible
The primary role of HR is to correct answers support and help managers perform their jobs
Self-managed work teams are: correct answers groups of peers in a company setting who take
responsibility for a particular area or task.
Which of the following is a characteristic of most intended strategies? correct answers They
mobilize responses from top management
Firms that display a defender strategy will most likely: correct answers encourage individual
training
If an HR department is reviewing whether to use discipline as a control mechanism or as a
proactive way to encourage appropriate behavior, it is considering its strategic choices within the
HR function of: correct answers employee rights
The Society for Human Resource Management (SHRM) offers which of the following? correct
answers Professional certification
According to the text, what percentage of new businesses fail in their first year of operation?
correct answers 40%
A critical ethical issue for HR managers related to technology use in work environments is the:
correct answers right to privacy
A firm that encourages an entrepreneurial climate would most likely: correct answers implement
a variable pay compensation system.
As the director of HR, you are in a meeting with your corporate officers discussing the firm's
deliberate use of personnel to gain a competitive edge in the marketplace. You are most likely
discussing: correct answers human resource strategies
,Stacey notes that her firm is risk averse, operates with a flexible, delegating management style,
and is outwardly focused. Stacey's observations describe which organizational characteristic of a
company? correct answers The firm's management philosophy
Emergent strategies generally correct answers evolve and change as needs arise
Knott's Construction builds one house every month. Mr. Knotts and Scott perform all the
structural work themselves while they subcontract the plumbing and electrical work. This
subcontracting is an example of correct answers outsourcing.
Which of the following has aided decentralization in many companies? correct answers Internet
technology
Strategic human resource planning is best defined as the process of correct answers formulating
HR strategies and establishing programs to implement them
Which term refers to the compatibility between HR strategies and other key aspects of an
organization? correct answers Fit
Karl is trying to improve company productivity by focusing on employee competence. Karl is
focusing on the ________ factor of productivity. correct answers ability
The current trend to downsize most likely results in: correct answers lower salary expenditures
Which term refers to an organization-wide approach to improving the quality of all the processes
that lead to a final product or service? correct answers Total Quality Management
Working on his HR strategic plan, Jose is thinking about whether to recommend specific job
descriptions or broad job classes, and detailed or loose work planning. Jose is considering the
HR strategic choice related to: correct answers work flows
According to research, the contributions that self-managed work teams offer a large firm are
typically: correct answers very positive
Firms are increasingly introducing family-friendly programs to: correct answers hire and retain
the best workers
HR strategies that fit a company's focus strategy are best described as being: correct answers
between those of a differentiation and a low-cost strategy.
Which of the following is a strategic HR issue related to staffing? correct answers Empowering
supervisors to make hiring decisions
An HR strategy that fits a company's differentiation strategy would most likely: correct answers
emphasize innovation
,Candles, Inc. is currently evaluating the ________ the firm gives its employees, including stock
options, benefit packages, and raises based on performance. correct answers compensation
Organizational culture most likely refers to: correct answers basic beliefs shared by members of
an organization.
Companies spend around ________ billion dollars each year on employee training programs.
correct answers 55
In order to stimulate critical thinking, the strategic HR planning process should most likely be:
correct answers ongoing and flexible.
Which of the following is an aspect of an organization's "personality"? correct answers Market
posture
When it comes to managers dealing with ethical issues, it is most safe to say that: correct
answers what is ethical or unethical is seldom clear cut.
RCA is creating a corporate identity to smooth over cultural differences between its domestic
and international employees. RCA is most likely addressing the HRM challenge of: correct
answers globalization.
Which of the following is an environmental challenge faced by modern HR managers? correct
answers Globalization
What is the primary reason for the rising importance of HR at firms over the last four decades?
correct answers Employment laws
Manvel Enterprises is implementing a differentiation strategy. Manvel will most likely: correct
answers create a unique product
What is the primary HR challenge of outsourcing? correct answers A firm is still accountable for
the actions of its subcontractors, but it exercises less control over them.
Which of the following is a characteristic of a boundaryless organization? correct answers Teams
whose members cross organizational boundaries
The first step to create general guidelines for conducting any job analysis is to: correct answers
determine the uses of the job analysis.
Job title, location, and author are all part of the ________ of a job description. correct answers
identification information
Mary Ellen is using a computer to collect, record, store, and analyze her company's human
resource. She is most likely using a: correct answers human resource information system.
, The ________ of a job analysis lists worker characteristics (KSAs) needed to perform the job
successfully. correct answers job specifications section
Bureaucratic organizational structures are marked by: correct answers narrow job descriptions
and sharp vertical and horizontal boundaries
Alyssa finds a job description for an interesting retail position. The job description indicates
exactly what department of the store she would be responsible for and what her duties would be.
The ad describes good opportunities for advancement within the retail area, so she could become
the managing retail director for her department. However, she would not be able to move into
finance or production. This is an example of which organizational strategy? correct answers
Work specialization
You are drafting a job description and have written a short statement that explains the duties and
responsibilities of the job and where the job fits in the organizational structure. You have just
written the: correct answers job summary.
Which of the following is a core job characteristic that activates the three psychological states,
according to job characteristics theory? correct answers Skill variety
Maryland Times News is a publishing company that has a functional division of labor, work
specialization, and a pyramid of authority. MTN most likely uses a: correct answers bureaucratic
organizational structure
Which of the following aspects is NOT examined in a functional job analysis? correct answers
The motivators a job incumbent experiences
An HRIS has a number of applications for HRM professionals, such as: correct answers tracking
employee skills
Job analysis is helpful to HR professionals in performing which of the following tasks? correct
answers Recruiting employees
One organizational structure that lends itself to the formation of joint ventures and strategic
alliances is a: correct answers boundaryless structure
The basic element of work that is a logical and necessary step to perform a job is a: correct
answers task
Workers who are hired to deal with short-term increases in a business' workload are known as:
correct answers contingent workers.
The ________ is the most important part of the job description because it influences all other
parts of the job description. correct answers job duties and responsibilities section
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